Samantha Walker Email & Phone Number

London, England, United Kingdom

Key Skills:Requirements Gathering: Understanding stakeholders' needs and expectations.Change Management Strategy: Crafting comprehensive plans for seamless change.Impact Assessment & Readiness Evaluation: Assessing organizations' readiness for change and evaluating potential impacts.Customized Training & Communication Development: Designing engaging programs and strategies for adoption facilitation.Risk Mitigation Guidance: Identifying and addressing potential risks to mitigate disruptions.Resistance Evaluation: Understanding and addressing resistance from various stakeholders.Change Portfolio Management: Efficiently managing a portfolio of change initiatives to align with organizational goals.User Adoption Assessments: Evaluating user adoption post-implementation for sustained success.Presale Presentations: Effectively communicating the value of change management in presale interactions.Notable Achievements:Guiding organizations through restructuring consultations, optimizing recruitment processes.Leading the seamless implementation of a new General Ledger database, enhancing organizational efficiency.Engaging in compelling presale discussions with prospective clients, showcasing the benefits of effective change management.Decommissioning and implementation of new Data systems

Lead Consultant implementing Microsoft Dynamics (Client engagement and Case management): transformational change thought- leadership, and human factors lead. Designing and implementing business change framework through Prosci methodology. Developing change strategy and planning for CRM & Case management programme; providing a tailored change delivery approach working with Director-level departmental sponsors; leading a change team responsible for developing the approach, and implementing, change management activities across stakeholder management, change Impacts, a change network, change readiness, and communications and engagement.Notable Achievements:Cultivated a comprehensive understanding of change initiatives, effectively identifying and addressing potential resistances during significant transitions.Developed and monitored business cases and realization plans, aligning them with agile operations to drive successful outcomes.Provided valuable consultant services for Organizational Design, contributing significantly to the development of a companywide change methodology and approach.

Winchester, England, United Kingdom

Appointed to implement Office 365 and ServiceNow across engineering business, aligning functional processes and procedure to one approach. Responsible for building an approach and delivering end to end change management support through Prosci methodologies, including communication plan, impact assessment, sponsor engagement, risk, and resistance analysis of 20+ portfolio project comprised of product releases, technology infrastructure enhancements, regulatory, customer-associate experience and global.Notable Achievements:Guiding organizations through restructuring consultations, optimizing recruitment processes.Leading seamless implementations of new systems, enhancing organizational efficiency.Developing comprehensive change management strategies, including communication, training, and resistance management plans.Supporting and engaging regional senior leaders and key stakeholders throughout the change process.

Lichfield

Recruited to deliver the Rely Event project, focusing upon resource management within the 700MHz Ofcom programme, working with over 500 engineers to upgrade over 1100 sites across the UK. Championed the full project life cycle including project planning, communications, scheduling, budget management, issue and risk tracking from ideation to delivery and beyond. Identification and management to solution of terrestrial broadcasting Issues, Snags and Risks identified during project events. Achieved project plan milestones to accomplish assigned tasks within the agreed time, costs and quality. Initiated and implemented Main Station and Relay Site Event Health and Safety Procedures in line with legislation and Configuration Management systems framework standards. Successfully managed staffing, scheduling resources for the projects and responsible for ensuring that project deliverables were on give timeline agreed scope.

Telford, United Kingdom

Project Manager for Award winning Youth Music Fund C programme, driving partnership working across 7 organisations through delivering 35 projects delivered over 3 years. Project delivery included employee development, consortium expansion and community arts and music delivery to young people. Project deliverables exceeded reaching 1000 additional young people and increased match funding of £500k, double project requirements. Overall creating 50 new community artists now delivering activities, reach of 4000 young people in challenging circumstances alongside award recognition for the newly created consortium.£50k project saving through contract negotiating. Identification, management and removing/monitoring of key project dependencies, partner assumptions and constraints impacting project success. Driving KPI success through agile project planning and scope definition aligning project and organisational outcomes, ensuring milestones are achieved and exceeded. Project evaluation, risk analysis and management through analysing qualitative and quantitative data. Strategic influencing partnership engagement, creating governance, policy and procedures with government legislation. Quality assurance; development, implementation and monitoring of QA procedures across 7 organisations improving and aligning practice and service delivery. Communication strategy development and implementation for all stakeholders, including a range of medias such as email, website and social media. Hands-on design and delivery of strategic L&D and change initiatives including taking briefs/learning needs analysis, stakeholder engagement, programme design, facilitation, management, content creation (digital and face to face), management of Learning management systems; coaching and evaluation.

Staffordshire

• Project management of community and SEND choirs, band building workshops across Staffordshire• Interim and end of project reports to funders, to evidence the programme success• Research and communicating with young people to ensure their voices were heard and needs met• Evaluation, monitoring and project observation documentation; identifying key development areas• Music teaching to designed to improve young peoples’ social, emotional, personal & musical skills • Bid Writing and securing funding and budget management to support community and SEND choirs• Reporting to Boards and Commissioning partners highlighting impact, learnings and next steps

Stafford

• Dynamics CRM Software development and designing for Adult and Children’s Social Services needs • Facilitation of system testing across 5 business areas, identifying bugs and ensuring fit for purpose • Identification and development of in scope documents in line with company procedures • Management of change demand and expectations of software through testing and system launch • Problem solving and implementing bug fixes and escalations where necessary• Training and support across the service, thereby ensuring a smooth transition to new system• Helpdesk support, identifying challenges, assisting with implementation and new user creation

The post supported Strategic HR and casework teams. • Administrative support including data entry, minute taking, diary management • Providing first line advice on all HR queries• Assist with recruitment; shortlisting, arranging interviews, new starter inductions and conducting exit interviews• Assist with new employee’s pre-employment checks and contracts• Assisted ER investigations covering attendance management, redundancies/restructures/ redeployment, grievances and TUPE; through being contact to managers when HR advisors were unavailable, providing advice around Staffordshire County Council policy and producers and referring details where required to ensure case progression• Supporting the development of the HR department through research, drafting and implementation of new policies and procedures• Event co- ordination of training, conferences and ceremonies for up to 150 attendees and VIPS• Identifying the most cost effective external organisations for ceremonies and events

Master Of Science - Ms, Industrial And Organizational Psychology

Cipd Level 5 Certificate In Human Resources Management, Pass

Bachelor'S Degree, Business Management, First

Nvq Level 3 Business And Administration, Pass