Samantha-Sophia Felton Email & Phone Number

Southampton, United Kingdom

App software, Optimizely, itinerary, profile, account, booking flow, flexible booking, residences, owner portal, residence management, AB testing, continuous improvement, mobile room key, web software, in room dining, in room tablets, room controls, hospitality, luxury hotels, seamless arrivals, native bookings, digital wallet, dining bookings, amenities, chat software, AI chat, fitness videos, digital room key, push notifications, analytics, LEX, AWS, hotels & resorts, residences, private… Show more App software, Optimizely, itinerary, profile, account, booking flow, flexible booking, residences, owner portal, residence management, AB testing, continuous improvement, mobile room key, web software, in room dining, in room tablets, room controls, hospitality, luxury hotels, seamless arrivals, native bookings, digital wallet, dining bookings, amenities, chat software, AI chat, fitness videos, digital room key, push notifications, analytics, LEX, AWS, hotels & resorts, residences, private retreats, health & safety, retail stores, private jet, secure accounts, multi lingual. Show less

Southampton, United Kingdom

Hampshire, Uk

Basingstoke

Team lead / product owner / development manager for the Online functions spanning across web, mobile and app development as well as strategic online User Experience. UX, AB testing, people management, UI design, UX strategy, development management, team leader, leadership, team building, data led design, development strategy.

Basingstoke

Moving to the E-commerce team within Game, I am helping to deliver Online Excellence across our digital retail channels. This involves improvement of continual change processes and standards, UX and Design direction and creation, and wireframe blueprints for key work to be delivered throughout 2017.

Basingstoke

I report in to the Senior Programme Manager, and project managed the brand new GAME website. Now working across various peak projects as well as helping to steer customer focused improvements and new features online.From joining GAME last October, I helped to co-ordinate business activities for Black Friday, before moving across to lead the Web program of work streams from initial requirements gathering through into live. I'm involved in Omni Channel activities reporting in to director… Show more I report in to the Senior Programme Manager, and project managed the brand new GAME website. Now working across various peak projects as well as helping to steer customer focused improvements and new features online.From joining GAME last October, I helped to co-ordinate business activities for Black Friday, before moving across to lead the Web program of work streams from initial requirements gathering through into live. I'm involved in Omni Channel activities reporting in to director level, and helping to improve GAME's Core Foundation proposition by leading our website continuous improvement, following on from a successful new website launch in May 2016.Next steps include taking extra study from BCoT for a CMI Level 5 Diploma in Management and Leadership, to help further my career within GAME. Show less

Fashion and style blog, written by a fashion design graduate with a serious shoe collection.

Reading, United Kingdom

Core Responsibilities:Manage all aspects of project planning.Monitor project status and update the project plans accordingly.Manage project issues and risks through to successful conclusion.Manage the project scope and change control process.Create project plans for new work, as and when required.Book the appropriate resources against project plans.Liaise directly with clients to ensure constant communication and good relationship management.Coordinate… Show more Core Responsibilities:Manage all aspects of project planning.Monitor project status and update the project plans accordingly.Manage project issues and risks through to successful conclusion.Manage the project scope and change control process.Create project plans for new work, as and when required.Book the appropriate resources against project plans.Liaise directly with clients to ensure constant communication and good relationship management.Coordinate internal activities with IA, design and development resources.Ensure project documentation is accurate and up to date.Maintain project finances / raising invoices for deliverables, image costs, expenses etc.Liaise with and manage 3rd parties involved in project delivery (e.g. editing, translation, usability)Escalation of any project or relationship issues to the relevant Account Director or member of Management Team.Check and sign-off all output to clients, or nominate an appropriate proxy.Set-up project codes & other project administration in conjunction with Resource Manager. Other Responsibilities:Development of project proposals.Attend formal pitches with existing and potential clients.Work with clients to solve business issues.Prepare information architecture & wireframes documentation as and when required. Show less

Fareham, Hants

• Manage relationship with clients both on a project management and business development basis• Day to day management of project delivery with technical team. Not one specific methodology but AGILE in nature• Initial requirement gathering with the client and client business needs analysis• Project specification development with customer and technical team• Project control (cost and time)• Management of the solution development, testing and delivery back to the client•… Show more • Manage relationship with clients both on a project management and business development basis• Day to day management of project delivery with technical team. Not one specific methodology but AGILE in nature• Initial requirement gathering with the client and client business needs analysis• Project specification development with customer and technical team• Project control (cost and time)• Management of the solution development, testing and delivery back to the client• Strategic planning with customer Show less

Big event project management of web clients including Sandown Park, Aintree Racecourse and British Showjumping within the agency. Seeing projects through from pitch to launch and forging strong relationships with clients. Writing pitch documents, working with various CMS, design, wireframes, budgets, estimates, invoicing and purchase orders. Writing strategies for SEO and Social Media, as well as day to day running of projects and clients. Using Expression Engine and Umbraco as well as… Show more Big event project management of web clients including Sandown Park, Aintree Racecourse and British Showjumping within the agency. Seeing projects through from pitch to launch and forging strong relationships with clients. Writing pitch documents, working with various CMS, design, wireframes, budgets, estimates, invoicing and purchase orders. Writing strategies for SEO and Social Media, as well as day to day running of projects and clients. Using Expression Engine and Umbraco as well as Twitter Bootstrap to create bespoke solutions for clients as well as being the agency lead in all social media. Show less

Southampton, United Kingdom

Working as the client’s digital ‘face’ and providing a conduit between creative and developers, as well as providing hands on technical experience to deliver web projects. Can (and do) get my hands messy with everything from pitches and technical specs, to wireframing, design and testing builds!Key Responsibilities/Duties:Strategic Planning• Gaining a full understanding of a client’s business and communication objectives. Planning to deliver them on line… Show more Working as the client’s digital ‘face’ and providing a conduit between creative and developers, as well as providing hands on technical experience to deliver web projects. Can (and do) get my hands messy with everything from pitches and technical specs, to wireframing, design and testing builds!Key Responsibilities/Duties:Strategic Planning• Gaining a full understanding of a client’s business and communication objectives. Planning to deliver them on line specifically with regard to the client’s website. • Understanding and pro- actively utilising the full range of online tools available to support strategic recommendationsAccount Handling• Building relationships and working as the day to day client contact for online and web activity • Presenting to, and meeting regularly with clients• Implementing all clients on line marketing activity. • Ensuring that all clients are serviced to the highest possible level and nurturing client relationships to encourage business growth• Adhere to the Account Management process (using company system) to open jobs, raise estimates and purchase orders, to obtain client sign-off, to complete briefing forms, to invoice clients etc• Proven experience in digital account management, ideally from a creative or marketing agencyTechnical Skills• Digitally literate and able to deliver basic off the shelf solutions.• Good understanding of Photoshop, Dream Weaver and basic HTML• Able to interpret web analytics into a meaningful forward planCreative • Responsibility for managing the creative process from the creative brief to the final approved finished product • Ensuring all work is delivered on time and on brief Show less

Solely handling the project management of all web clients within the agency. Seeing projects through from pitch to launch and forging strong relationships with clients. Writing pitch documents, working with various CMS, design, wireframes, budgets, estimates and purchase orders. Writing strategies for SEO and Social Media, as well as day to day running of projects and clients.I project managed clients such as National Boat Shows, local government agencies, further education college… Show more Solely handling the project management of all web clients within the agency. Seeing projects through from pitch to launch and forging strong relationships with clients. Writing pitch documents, working with various CMS, design, wireframes, budgets, estimates and purchase orders. Writing strategies for SEO and Social Media, as well as day to day running of projects and clients.I project managed clients such as National Boat Shows, local government agencies, further education college accounts and Everyone Active among many others to conceptualise and implement new web strategies, branding and marketing. Using a bespoke CMS alongside Immediacy, as well as various media technologies I help deliver strong consumer facing websites, online ads, mobile applications, mobile websites, SEO strategies, Social Media handling and campaigns, and PR. Show less

My role has involved me delivering the design of websites and major email activity to achieve key business objectives. I’ve led in design consultancy for Aviva’s web presence and made recommendations for future web development and campaign direction. Key duties have included:• Production of new health websites• Delivery of proactive and reactive campaign activity to deadline• Active involvement with SEO for all sites• Management of content updates to all websites• Aiding… Show more My role has involved me delivering the design of websites and major email activity to achieve key business objectives. I’ve led in design consultancy for Aviva’s web presence and made recommendations for future web development and campaign direction. Key duties have included:• Production of new health websites• Delivery of proactive and reactive campaign activity to deadline• Active involvement with SEO for all sites• Management of content updates to all websites• Aiding in the development of email marketing campaigns and strategy for 2010• Project delivery for three new key products• Usability testing and recommendations made thereafter Show less

Working within the Marketing Communications team providing design for websites and email campaigns, wireframe work and support consultancy for various projects.

Design for print, large format design, web design, graphic design, logo design.

• Photoshop and Illustrator design• Compliant coding in divs• Microsite design and implementation• Designs for banners and marketing areas including posters and banners• Design of customer portals• Use of Jquery to implement fresh clean code and modern movement• Use of Adobe suite and Dreamweaver to design, code and upload

Working with photoshop, illustrator, dreamweaver, jquery, mootools and using css to design, develop and create new sections and content for the new look www.diy.com which launched March 2009. Screen shots of a few pages are available at my website via the online portfolio.

Sole design and implementation support, also acting as webmaster for the company site responsible for all web and offer updates.

Ba, Design

Education record

Activities and Societies: Choir, art competitions, published artist and poet.