Samar Wadeed Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

United Arab Emirates

United Arab Emirates

• Check the list of lease orders and collections, review renewal lists, lease orders and contracts for accuracy and forward to the relevant parties• Manage key files and documents with regard to tenants and lands department to ensure confidentiality and compliance with company policies..• Access on RERA- Rental Increase Calculator to calculate the percentage of rent increase for different types of rented units for many purposes like new tenancy, renewal letter, negotiation with the tenant by leasing officers etc.• Receive emails and letters from the tenants regarding the renewal rent, take leasing’s officer recommendation then send the file to leasing manager to take approval.• Receive the Site’s Complain Form from the security in the buildings, take approval from management then forward it to the maintenance department to take action and resolve the issues to maintain our properties.• Manage the inspection report for all units every 6 months, Maintain property by investigating and resolving tenant complaints, completing repairs and renovations as required.• Coordinate with interdepartmental (Land department, Legal, Finance, IT and Maintenance Dep.) as appropriate in executing duties and ensuring smooth operations of the Leasing department.• Follow up and resolve Tenant complaints through collaboration with appropriate departments• Documentation of all contracts, payments, memos, and any other property documentary and maintain back up in the system and hard copies in files in a proper segregation for easy fetching and retrieval.• Follow up with the new /renew tenant to sign the contracts and return it back to my office.• Communication and working relationship with RERA, (Registration Tenancy Contract), DM, Economic Dept, Dubai Court, RTA, Dubai Chamber, DEWA, Civil Defence & Etisalat by sending letter, email or telephone call.• Send request to Legal department to open legal case for the tenants who are Uncommitted to pay the due amounts.

United Arab Emirates

• Answering telephone calls and Respond to public inquiries.• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.• Attending meetings, taking minutes and keeping notes.• Liaising with staff in other departments and with external contacts.• Organizing and storing paperwork, documents and computer-based information. • Organizes work by reading and routing correspondence, collecting information initiating telecommunications. • Direct the general public to the appropriate staff member.• Maintain the general filing system and file all correspondence.• Assist in the planning and preparation of meetings, conferences and conference telephone calls.• Type confidential documents on a word processing system.

United Arab Emirates

Perform general secretarial tasks such as diary management, scheduling appointment, filing commercial correspondence and translations (Arabic / English) & PA for the manger.