Sam Boland Email & Phone Number

Dayton, OH, US

Cupertino, California, US

• Ability to assess customers’ support needs when they arrive
• Thriving on change as products evolve and having excellent time management skills and while making decisions quickly
• Troubleshoot customer device's and provide solutions with the best customer service for every situation

• Boost lead generation through the creation of engaging content for social media platforms.
• Develop website and tracked analytics to optimize demographic targets and engagement.
• Use organic SEO strategies, CPC and CPM, when gaining market share on the web with various social media channels and Constant improvements on the Website.
• Develop strategic partnerships with key industry influencers to expand brand reach. Use videography and photography to build videos to demonstrate value to customers, using Adobe Suite.

Clearwater, Florida, US

• Receive incoming client service calls in a friendly manner and complete each service request and resolve client issues
• Input notes into CRM and keep updated, coordinate and follow up on each client transfer, and review applications prior to submission
• Prepare client review summary for upcoming appointments and maintain professional communication with clients and staff and assist in setting appointments for financial advisors

Tampa, FL, US

• Recruit qualified international candidates by engaging in sourcing activities
• Evaluate market conditions and ensure inventory population stays at appropriate levels to accommodate anticipated client demand
• Maintain ongoing relationships with candidates

Cupertino, California, US

• Self motivated to drive results and exceed expectations on quotas, constantly a top performer on metrics to be achieved
• Help configuration for end-user to help them succeed. Educate customers about technology and products to find what fits customer’s needs.
• Communicate effectively with customer’s using problem solving skills to help troubleshoot quickly to resolve customer’s issue. Share and receive feedback from team members to help grow knowledge base.
• Lead and develop peers on how to use their strengths to perform in areas of metrics that need improving.

Cupertino, California, US

Used customer service skills to find passions about customers and uncover needs for the devices being purchased

Dayton, OH, US

• Used time management outreaching leads and lead generation to gain more market share, as well as present a full service solution, with tremendous presentation skills to show value for clients
• Adept at managing the full sales cycle, from prospecting and lead generation to closing deals. Strong knowledge of digital advertising platforms, SEO, SEM, and social media marketing.
• Consistently exceeded sales targets, tailored digital media strategies to businesses, and utilized a consultative sales approach deliver value, while constantly growing my sales skills.

Centerville, OH, US

• Prospected new customers about telecommunication and alternative energy companies with DirecTV, AT&T, and NRG Home
• Solved technical support issues with customers to help business run efficiently
• Regarded as one of the top leaders in the office because of my consistent attitude
• Built relationships with customers to earn trust and add value
• Contributed in group think tanks to improve business strategy
• Led group meetings to motivate staff members to succeed company goals

• Focused on performing duties to increase social media presence and monitored and interpreted social media analytics of the company
• Developed free ways in online marketing based on research and implemented through Hootsuite, Twitter, Facebook, and LinkedIn
• Managed and supported launch of a company ad campaign