Sam Bravo Email & Phone Number

Benson, Nc, Us

Ulster Park, New York, United States

* Perform basic installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential single family, multi-family and/or multi-dwelling units.* Perform all work as necessary to conform to quality, security and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook).* Adhere to TQA standards in accordance with company policy.* Follow security procedures to prevent any unauthorized services. * Integrate various company services (video, internet, telephone) with customer's equipment Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network.* Identify basic distribution problems associated with the RF portions of the forward and reverse plant and refer to Field Engineering Escalate unresolved customer issues to supervisor.* Clean the premises of all debris and materials after the installation is complete.* Educate customer on proper use of services and equipment, including channel lineups, and how to access online help.* Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders.* Operate communications device in accordance with company policies.* Operate Company vehicle in a safe and responsible manner. * Utilize and become proficient with tasks, tools, test equipment and information that will enhance business results.* Adhere to industry specific, local, state and federal regulations, as applicable Know, understand and follow company policy.