Sam C. Email & Phone Number

Singapore

• As Digital Transformation Chapter Manager, responsible for overseeing growth, budgeting, management, and the overall direction of the Chapter, collaborating with industry experts, and developing advocacy and value propositions.• Engaged with external stakeholders such as the government, Trade Associations, Chambers, and industry partners to secure opportunities for the Chapter, while working in coordination with other SGTech functional teams.• Led the development and launch of the DT-SME program (Digital Transformation for SMEs), which provides end-to-end guidance to Singapore SMEs for digital transformation. The program included digital transformation roadmaps tailored to each company's digital maturity state, and provided access to an ecosystem of solutions such as consultants, partner Trade Associations and Chambers, solution providers, digital transformation mentors, etc.

• Collaborated with Strat and Ops teams to provide Market / Competitor Analysis;financial and technical data; dashboards; and Sales process improvements• Drove cross team collaboration to resolve difficult operational problems such as blockchain transactionsforensics; financial audits; legal contract disputes; technical issues resolution, etc.

• One of two CSMs for the ASEAN region, responsible for growth across assigned accounts, internally reshaped CSM team processes, adopted a data-driven approach, and collaborated with partners for customer service.• Regularly organized large-scale marketing, training, and product adoption events for customers, partners, and the public.• Focused on driving adoption in the Education and Retail sectors, developing industry-specific use cases, go-to-market strategies, and best practices guides. Implemented initiatives to increase daily active users (DAU), reduce churn, and ran customer satisfaction surveys.

Accenture Consulting

• Main Business Analyst for one of five core processes of entire system. Drove the analysis and solutioning of system loopholes with build teams and module owners.• Part of mission critical core team migrating entire project’s data for go-live. Executed database change requests, drove Impact Assessment, and handled technical issues

• Worked with stakeholders of projects and functional teams to tackle technical issues and produce User Stories, Test Scenarios, technical diagrams and tasks for developers• Experienced in Agile methodology; trained in automation tools Selenium, Jenkins and Maven• Assisted team manager in planning testing execution timeline. Executed SIT, UAT, load testing, dataflow etc.

7 Gambas Cresent, #05-14 Ark@Gambas, Singapore 757087 Fit Me Pte Ltd

• Generated creative marketing content like infographics, posters, advertising videos, animations, email marketing campaigns, and corporate slides for pitching. Devised the go-to-market strategies. Successfully reached 3000 shops with marketing campaigns, and pitched and closed clients bringing in a five figure revenue.• Planned and executed business strategies; strategized finances and expenses; headed the business collaborations and successfully partnered up with one of the top 20 local fashion brands.• Ideated and directed the development of the software API, CRM system, and ERP.• Pitched to Venture Capitalists and in startup competitions to raise funds, winning top 6th position in JFDI incubator competition.

Mbfc Tower 3 #21-02 Internet Of Things Centre Of Excellence For Resources 018982

• Researched on clients’ strategic problems and suggested solutions to improve competitive advantage• Assisted in running client innovation sessions including workshops, design thinking and rapid prototyping

8 Marina Boulevard, #0-01, Marina Financial Centre Tower 1, Mbfc Tower 3, 018981

• Handled the administration of SME loans and investments, executed Client Onboarding and KYC procedures

Bachelor Of Arts (Hons), Economics

Activities and Societies • JFDI Youthhack Pitching Challenge 2015 Top 6 Finalists • 2015 Ideas Inc Startathon • Jan 2014 International.

Education record

Semester Exchange under NTU Global Education Mobility Programme

General Certificate Of Education (Gce) Advanced Level, Physics Chemistry Mathematics Economics

• Outdoor Adventure Club, EXCO in Welfare, Logistics, and Knowledge departments • Overseas Involvement Programme, Class Leader