Sam C. Email & Phone Number

Singapore

• As Digital Transformation Chapter Manager, responsible for overseeing growth, budgeting, management, and the overall direction of the Chapter, collaborating with industry experts, and developing advocacy and value.
• Engaged with external stakeholders such as the government, Trade Associations, Chambers, and industry partners to secure opportunities for the Chapter, while working in coordination with other SGTech functional teams.
• Led the development and launch of the DT-SME program (Digital Transformation for SMEs), which provides end-to-end guidance to Singapore SMEs for digital transformation. The program included digital transformation.

• Collaborated with Strat and Ops teams to provide Market / Competitor Analysis;financial and technical data; dashboards; and Sales process improvements
• Drove cross team collaboration to resolve difficult operational problems such as blockchain transactionsforensics; financial audits; legal contract disputes; technical issues resolution, etc.

• One of two CSMs for the ASEAN region, responsible for growth across assigned accounts, internally reshaped CSM team processes, adopted a data-driven approach, and collaborated with partners for customer service.
• Regularly organized large-scale marketing, training, and product adoption events for customers, partners, and the public.
• Focused on driving adoption in the Education and Retail sectors, developing industry-specific use cases, go-to-market strategies, and best practices guides. Implemented initiatives to increase daily active users (DAU).

Accenture Consulting

• Main Business Analyst for one of five core processes of entire system. Drove the analysis and solutioning of system loopholes with build teams and module owners.
• Part of mission critical core team migrating entire project’s data for go-live. Executed database change requests, drove Impact Assessment, and handled technical issues

• Worked with stakeholders of projects and functional teams to tackle technical issues and produce User Stories, Test Scenarios, technical diagrams and tasks for developers
• Experienced in Agile methodology; trained in automation tools Selenium, Jenkins and Maven
• Assisted team manager in planning testing execution timeline. Executed SIT, UAT, load testing, dataflow etc.

7 Gambas Cresent, #05-14 Ark@Gambas, Singapore 757087 Fit Me Pte Ltd

• Generated creative marketing content like infographics, posters, advertising videos, animations, email marketing campaigns, and corporate slides for pitching. Devised the go-to-market strategies. Successfully reached.
• Planned and executed business strategies; strategized finances and expenses; headed the business collaborations and successfully partnered up with one of the top 20 local fashion brands.
• Ideated and directed the development of the software API, CRM system, and ERP.
• Pitched to Venture Capitalists and in startup competitions to raise funds, winning top 6th position in JFDI incubator competition.

MBFC Tower 3 #21-02 Internet Of Things Centre Of Excellence For Resources 018982

• Researched on clients’ strategic problems and suggested solutions to improve competitive advantage
• Assisted in running client innovation sessions including workshops, design thinking and rapid prototyping

8 Marina Boulevard, #0-01, Marina Financial Centre Tower 1, MBFC Tower 3, 018981

• Handled the administration of SME loans and investments, executed Client Onboarding and KYC procedures

Bachelor Of Arts (Hons), Economics

Activities and Societies • JFDI Youthhack Pitching Challenge 2015 Top 6 Finalists • 2015 Ideas Inc Startathon • Jan 2014 International.

Education record

Semester Exchange under NTU Global Education Mobility Programme

General Certificate Of Education (Gce) Advanced Level, Physics Chemistry Mathematics Economics

• Outdoor Adventure Club, EXCO in Welfare, Logistics, and Knowledge departments • Overseas Involvement Programme, Class Leader