Business Analyst with 13 years of IT experience assuming key business analysis/process improvement roles in a wide variety of business domains and technology platforms, experience across Project Implementation, Stakeholder management, Vendor management, Requirement elicitation, Gap analysis (current state, future state), Business Process Modeling (UML, BPMN), Solution implementation, Data Analysis, DBMS (Oracle) and User Acceptance Testing (UAT) using Waterfall SDLC and Agile methodologies.Certified Scrum Master (CSM) with hands-on experience in agile software development projects (both as a Scrum Master and a Product Owner). Certified in The Open Group Architecture Framework (TOGAF) helping customers in defining Enterprise Architecture, Business Capabilities and develop and improve key business and operational processes and service levels.Trained in BABOK with expertise in Business analysis planning, Requirements Elicitation & Management, Solution Assessment and Validation and Stakeholder Management.Also experienced in Strategic Analysis, Process Analysis, BSS Transformations and Solution Design.