Streamlined onboarding process for newclients, resulting in more efficient accountopenings.Collaborated with cross-functional teams todevelop strategies for addressing regulatoryrequirements and expectations.Provided guidance and training to junioranalysts, fostering culture of continuouslearning within team.Delivered high-quality due diligence reportsthat Identified Fraud customers.Identified potential suspicious activity byperforming transaction monitoring andescalating cases for further investigation.Enhanced AML/KYC compliance byconducting thorough customer duediligence and risk assessments.Performed periodic reviews of existing clientfiles, ensuring continued adherence toAML/KYC requirements.Collaborated with global teams to ensureconsistent application of AML/KYC standardsacross all business units.Conducted comprehensive research onclients'' backgrounds, verifying identities andassessing risks for potential financial crimes.2022-12 -CurrentSupported management in preparation ofregulatory reports, demonstratingcompliance with applicable laws andregulations.Developed key performance indicators tomeasure effectiveness of AML/KYCprocesses and identify areas forimprovement.

Collaborated with cross-functionaldepartments to drive cohesive effortstowards common goals and objectives.Fostered strong relationships with clientsthrough attentive account management,timely issue resolution, and proactive statusupdates on project milestonesEnhanced client onboarding process bystreamlining KYC documentation collectionand verification.Conducted regular performance reviews,identifying areas of improvement andproviding guidance for professional growth.Enhanced customer satisfaction levels byconsistently monitoring team of 16 Membersperformance and providing constructivefeedback.Boosted employee satisfaction throughregular performance reviews, constructivefeedback, and personal development plansMaintained high-performing sales team byrecruiting top talent and retaining motivatedemployees through ongoing developmentopportunities.

Conferred with 50 customers each day tomaintain current understanding of needsand preferences to resolve issues andpromote brand Loyalty.Built and maintained relationships with new2019-07 -2021-03and existing clients providing high level ofexpertise.Assisted clients with KYC procedure whileaccount opening under savings accountand business Entity.Developed strong relationships with internalstakeholders to foster seamlesscommunication throughout KYC process.Performed periodic reviews of existing clientfiles, ensuring continued adherence toAML/KYC requirements.Analyzed customer profiles and transactionpatterns, identifying trends indicative ofpotential fraud or money laundering activity.Generate new business and referral clients inpartner ship with financial advisor andbranch team. educate clients on availabletechnologies tools , enabling developmentand implementation of solution to achievepersonal financial goal.