Sameer Masood Email & Phone Number

Karāchi, Sindh, Pakistan

• Setting up of an operations department to cater to the new business vertical introduced in the Market.• Directly managed and led a team of 26 people to ensure seamless operations.• Benchmarking against other Ecommerce markets to reduce operating cost.• Collaborated with various internal and external stakeholders to ensure deliveries within promised time. • Led various initiatives with the Tech Team, to plug the gaps in the system to minimize processing times

Karāchi, Sindh, Pakistan

• Collaborated with various functions including the Cross-Border team in China, Chinese logistic partners and various local 3PLs to ensure order fulfillment within SLA.• Demand Planning to cater to seasonality of orders, covering Head Count, Space and Layouts. • Implementation & Rollout of best practices in warehousing, material control and logistics procedures. • Performance Monitoring & Reporting to the Business Stakeholders.

Karāchi, Sindh, Pakistan

• Backlog Clearance and Performance Monitoring. • Training & Development of Supervisors to ensure operational efficiency. • Development & Implementation of Standard & Protocols and Auditing Procedures.• Led various initiatives to reduce losses and damages.

Karachi Division, Sindh, Pakistan

• Conducting regular audits to reconcile physical and system inventory. • Implementing strategies for order prioritization and fulfillment speed. • Optimizing warehouse layout for streamlined operations. • Implementation of standards, policies and procedures to ensure safe logistics and warehousing operations.

Karāchi, Sindh, Pakistan

• Continuous monitoring & improvement in the overall Reverse logistics cycle.• Maintained smooth receiving of return packages from all over Pakistan via different logistic partners. • Seller Cancellation & Return Analysis.• Delivered logistics and materials service to facilitate various projects’ executions and field operational requirements.

Karāchi, Sindh, Pakistan