Sameer Mohammed Email & Phone Number

Bengaluru, KA, IN

43/23, 2nd Cross Road, Promenade Road, Frazer Town, Bengaluru, Karnataka 560005

• OnTrac is an Operations Management - Consulting & Training firm with international exposure specializing in developing Operations Management professionals & delivering customized engagements
• As a Senior Consultant – Operations Management, my main role is to help participants & corporate employees on understanding and implementing OnTrac's various products, primarily - Operations Management and industry.
• During the 9-year period, I have had the privilege of adding value to over 5000 Mid-level Leaders in India, Philippines, Malaysia, South Africa and other European Countries with an average rating of 4.9/5 for the.
• Have successfully completed Consulting Projects for clients to improve Efficiency & Effectiveness
• Interacted with key stakeholders and provided recommendations to improve Business Operations
• I was also assigned the responsibility to deliver the pilot training programs for all New Client Programs

Bengaluru Area, India

- As Manger-Operations, I was responsible for managing 240 clients with 15,000 associate's payroll activities working with three different teams and reporting to the General Manager- Identifying opportunities to increase sales of existing accounts & focus on developing existing relationships- Identify & build relationships with members of the client's team.

Bengaluru, Karnataka

Key Result Areas:Entrusted with the following responsibilities: - Ensuring that the process is in compliances with the standards laid down by various governing bodies like legal and local governing bodies - Analysing the training needs among employees and carrying out programs to enhance their claim handling efficiency leading to increase in productivity.

Bengaluru, Karnataka

- Proficiently administered processing Credit Reports for Mortgage Companies which were obtained from 3 repositories- Instrumentally shared Best Practices with the team which provided concrete results- Accredited with Client Recognition Award for helping the client in eradicating the Bankruptcy details from the credit report- To ensure delivery of credit.

Bengaluru, Karnataka

- Stellar in providing end to end customer service in relation to Service and Billing issues for Vartec- Responsible to collate all escalations and liaise with Onshore in resolving service related issues- Rewarded with Customer Service Appreciations on numerous occasions- Recognized as All-round Performer for achieving good results in work, entertainment.