Conduct thorough market research to identify potential customers and key decision-makers within the target market. Qualify leads through effective discovery calls, understanding client needs, pain points, and budgetary considerations .Qualify leads through effective discovery calls, understanding client needs, pain points, and budgetary considerations.Collaborate with cross-functional teams, including marketing and product development, to align messaging and ensure customer satisfaction.

Highly skilled inside sales manager with a solid background in B2B sales and a deep understanding of the sales process. Strong ability to build and manage successful sales teams, develop effective sales strategies, and deliver exceptional customer experiences. Proficient in utilizing CRM systems, analyzing data, and implementing sales tools and technologies to optimize sales operations. Excellent communication and interpersonal skills, with a focus on building long-term relationships with clients and stakeholders. Results-driven and dedicated to achieving sales goals while maintaining a customer-centric approach.

Develop and implement operational strategies to achieve organizational goals and objectives. This includes analyzing market trends, identifying opportunities for growth, and making recommendations to enhance operational efficiency. Build and lead a high-performing operations team. Provide clear direction, set performance goals, and establish key performance indicators (KPIs) to monitor team and individual performance. Foster a positive work culture that promotes collaboration, innovation, and continuous improvement. Develop and manage operational budgets, ensuring cost-effective allocation of resources. Monitor expenses, analyze financial data, and identify areas for cost reduction without compromising quality or customer satisfaction.

Implemented a system for tracking and reporting on team performance, providing key insights formanagement, Built and managed a high-performance team that achieved all key performance indicators, Established key performance indicators (KPIs) to measure team performance and drive accountability Developed and maintained relationships with key accounts, resulting in a 30% increase in revenue yearover-year

Maximised revenue retention by identifying service and utilisation trends and developing action plans to address issues.Supported customers through implementation, adoption, renewal and growth to drive long-term success and value.Assessed customer needs and current market trends before setting up unique customised solutions.Acted as customer voice within organisation by staying aware of customer needs and providing valuable feedback internally.

Developed travel itineraries for clients based on budgets and client needs.Organised all holiday matters from beginning to end, including booking tickets and accommodation and securing rental transportation.Handled travel arrangements for groups, couples, executives and special needs clients.Took payments via credit and debit cards and handled all sensitive information with professionalism and discretion.Informed clients regarding travel costs and collected deposits and balance to serve as payment for services.Showcased pictures and videos to provide destination, activities and attraction recommendations to cater to ideal needs of customers.Scheduled meeting with customers to determine specifications and preferences and curate travel plans.