Sameer Patel Email & Phone Number

• Manage client relationships and daily delivery of services
• Swiftly identify and resolve delivery issues for both clients (i.e. Head of Procurement, Procurement Managers) and internal stakeholders (Sourcing Managers, Contract Services Managers, and Procurement Operations.
• Develop and implement program governance and reporting structures tailored to meet clients' needs
• Successfully manage/forecast account financials against contract solution
• Provide sales/solutioning expertise for same client upsells and renewals

• Managed on-boarding of new client account team members
• Responsible for reporting of key contract metrics
• Assisted in developing/deploying process changes to enhance delivery efficiencies
• Provided training to clients on Accenture software

Radnor, PA

• Developed actionable market intelligence for Category Managers by leveraging client purchasing history to create target price reporting
• Designed and managed a project plan tracker that quickly summarized numerous project statuses, timelines and deliverables
• Identified need for preferred supplier compliance and developed and delivered monthly reporting metrics to senior leadership

• Led global team of 20+ buyers across multiple global clients
• Designed and delivered process improvement workshops for delivery teams supporting key clients
• Responsible for managing client relationships and identifying and resolving delivery issues

• Purchased Maintenance Repairs and Operations (MRO) items for all North American client manufacturing mills
• Processed expedited orders for mills and ensured fulfillment through proactive follow up
• Resolved all invoicing issues by working with multiple stakeholder groups

• Served as lead manager responsible for maintaining $3M of air conditioning and heating equipment inventory for one of the largest distributors in the Northeastern United States.
• Purchased equipment, managed equipment receipt and distribution, forecasted inventory requirements, managed warranties, and reviewed and approved invoices.