Head Of Commercial Department
CurrentMaximize the performance from revenues and the service quality for all non-aeronautical activities, forecasting sales turnover for each airport tenant to evaluate airport potential, Maintaining a positive relationship with different stakeholders to ensure the efficiency of operation, Developing and proposing effective leasing strategies to optimize revenue generation, ensuring payment timeline is according to the contracts and agreements, interact to the commercial complains issues, Tenant prospecting & negotiations, create a list of prospective tenants, both local and international retailers suitable for each type Commercial activity, Monitoring and ensure that the concessionaires are following the airport regulation and policies , developing and implementing the commercial strategy for business, Reviewing and assessing the potential to develop strategic partnerships, Ensuring that all commercial activities meet or improve on budget, cost, volume and efficiency targets KPIs in line with business objectives, Led projects and analyzed data to identify opportunities for improvement, Represent the company externally, as necessary. Created plans and communicated deadlines to ensure projects were completed on time, conducted research, gathered information from multiple sources, and presented results, used coordination and planning skills to achieve results according to schedule, actively listened to customers, handled concerns quickly, and escalated major issues to management along with an action plan.Key Accomplishments: •Extended most of the expired concession contracts from a win-win perspective at Cairo Airport during the COVID-19 period.•Drawing the tenants’ support scheme with the Cairo airport commercial team during the period of COVID-19.•Negotiation with one of the leading duty-free companies worldwide to extend their concession contract. •Reach a deal with one of the leading banks in Egypt to the startup and opening of the newest lounge at CAI.