• Plans, implements, and coordinates all matters related to the training and delivery operations.• Support in recommending resolution to administrative or business problems , including negotiating with vendors, finding alternatives to the best interest of the company.• Manage instructor schedules, coordinate class kick off time at multiple locations, and manage training equipment and materials including interaction with vendors.• Maintains records and databases on participants and… Show more • Plans, implements, and coordinates all matters related to the training and delivery operations.• Support in recommending resolution to administrative or business problems , including negotiating with vendors, finding alternatives to the best interest of the company.• Manage instructor schedules, coordinate class kick off time at multiple locations, and manage training equipment and materials including interaction with vendors.• Maintains records and databases on participants and program activities, materials, equipment, and supplies. • Work with customers/clients to guarantee quality, on time and completeness of training and workshop programs.• Support in managing the operations team to ensure all processes and logistical readiness are in place.• Coordinate where applicable with various departments in the company with matters related to operations and delivery.• Manage and monitor assigned projects, to ensure that the project is delivered within agreed time, cost and specification.• Direct the operations team to prepare and print all handout materials in the office with high quality minimum cost possible.• Monitor and evaluate training programs, processes and workflows for quality and effectiveness; make recommendations for improvement.• Purchase all stationery and tools necessary for training delivery according to budget. • Search & sign new deals with hotels for securing meeting rooms and trainers accommodations according to policy and best price available.• Maintain a print of all original or soft copies materials that are received and handled by the company trainers.• Prepare, print and deliver the training certificates by the end of courses/workshops.• Use feedback from program evaluation mechanisms to improve performance.• Prepare a monthly training report including all expenses for each course.• Report regularly related information for the Country Operations Director. Show less