Sameh Mohammed Email & Phone Number

السعودية

Technical and commercial proposalsTender documents Handling Projects from planning up to execution & testing

الرياض السعودية

Reduced time to complete service calls and expertly retained key customers.Installed and provided technical support for equipment.Assessed operational needs and equipment availability to develop personnel schedules and assignments.Defined clear targets and objectives and communicated to other team members.Improved staffing during busy periods by creating employee schedules and monitoring call-outs.Established performance goals for employees and provided feedback on methods for reaching those milestones.Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.Assisted in organizing and overseeing assignments to drive operational excellence.Leveraged data and analytics to make informed decisions and drive business improvements.Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.Launched quality assurance practices for each phase of developmentEstablished team priorities, maintained schedules and monitored performance.Managed senior-level personnel working in marketing and sales capacities.Set aggressive targets for employees to drive company success and strengthen motivation.Identified and communicated customer needs to supply chain capacity and quality teams.Controlled resources and assets for department activities to comply with industry standards and government regulations.Developed detailed plans based on broad guidance and direction

دبي الإمارات العربية المتحدة

Analyzed regional service trends and performance metrics to inform strategic decisions.Implemented process and cost-saving initiatives to enhance operational efficiencies.Coordinated regional service technician training and development.Oversaw and maintained regional service budget to verify fiscal responsibility.Planned and implemented strategies for improving customer service and satisfaction across region.Implemented and enforced regional service quality assurance processes.Coordinated with regional service teams to resolve customer service issues.Led regional service team meetings to facilitate communication and collaboration.Developed and enforced regional service policies and procedures.Confirmed compliance with local, state and federal regulations at all times.Monitored regional service operations to confirm compliance with industry standards.Designed and implemented regional safety protocols to protect customers and technicians.Established and maintained relationships with regional customers, vendors and contractors.Collaborated with regional sales teams to identify and meet customer needs.Achieved sales goals and service targets by cultivating and securing new customer relationships.Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.Demonstrated products to show potential customers benefits and advantages and encourage purchases.Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.Resolved problems with high-profile customers to maintain relationships and increase return customer base.Organized promotional events and interacted with community to increase sales volume.Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

القاهرة مصر

Master Of Business Administration - Mba, General Management

Executive Mba, Business Administration And Management, General

Bachelor Of Engineering, V Good