Sameh Ahmed Email & Phone Number

United Arab Emirates

Tenable® is the Cyber Exposure company.Approximately 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. As the creator of Nessus®, Tenable extended its expertise in vulnerabilities to deliver the world’s first platform to see and secure any digital asset on any computing platform. Tenable customers include approximately 60 percent of the Fortune 500, approximately 40 percent of the Global 2000, and large government agencies.Tenable’s Cyber Exposure Platform gives you all the insight, research and data you need to uncover weaknesses across your entire attack surface.

Safe Security is a pioneer in the “Cybersecurity and Digital Business Risk Quantification” (CRQ) space. It helps organizations measure and mitigate enterprise-wide cyber risk in real-time using it’s ML Enabled API-First SAFE Platform by aggregating automated signals across people, process and technology, both for 1st & 3rd Party to dynamically predict the breach likelihood (SAFE Score) & $$ Value at Risk of an organizationResponsibilities-Provide solution and technology consulting across EMEA.-Lead technical discussions and articulate both the technical and business values for different audience.-Perform in-depth and high-level technical presentations, demos, PoVs, for our customers and partners.-Architect, present and document technical solutions.-Product demonstration of API integrations.-Onboard and train channel partners and technology alliances.-Draft and respond to RFPs/RFQs.-Effectively disseminate solution knowledge to the sales team and channel.-Collaborate in product roadmaps through field feedback.-EMEA Demo portals admin for access management.-Write and validate business case and prioritize feature requests.

Dubai, United Arab Emirates

Infoblox is a leader in DNS, DHCP, and IP Address Management (DDI), Cloud Network Automation,On‑Premises + Cloud‑Managed Networking, Secure Edge Services, Threat Intelligence and DNS Security.Responsibilities‑Take leadership in technically selling, conducting competitive analysis, test plans, demos, proof of concepts, RFPs and network designs, as well as providing enablement sessions and support for our partners and distributors across the region.‑Train channel partners, distributors and customers on our solutions, techniques, etc.‑Work closely with the sales team to overcome and remove all technical barriers in the sales process.‑A trusted technical advisor who can effectively position Infoblox solutions.‑Develop pre‑sales engineering content (presentations, demos, webinars) on Infoblox solutions for customers and channel audiences.‑Design solution and architectural diagram that convey a proposed Infoblox solution, how it will be engineered, and how it integrates with other vendors.‑Educate partner technical and sales teams about Infoblox solutions and technologies and when/how to identify opportunities and position our solutions to customers.‑Handling the entire Infoblox products, solutions, and architectures such as: DNS, DHCP, and IP Address Management (DDI) and Cloud Network Automation.‑DDI integration with Cloud Management and Orchestration platforms for private/public/hybrid clouds (VMware NSX, vRealize Automation, Cisco ACI, AWS, Azure, etc).‑DNS Security and protection against diverse DNS threat vectors such as DNS DDoS, Cache Poisoning, and many other outside‑in attacks, along with inside‑out threats caused by malware and Advanced Persistent Threats.‑DNS Traffic Control/GSLB (Global Sever Load‑Balancing).‑Network Automation that includes: Network Change & Configuration Management, Discovery, Analysis, and Compliancy.

Dubai, Uae

-Assist the sales team through technical pre-sales support by designing technical solutions for datacenter hosting, connectivity services, cloud(public, private and hybrid), managed services and advanced cyber security services based on the customer’s requirements using multiple technologies and delivered from eHDF Cyber Defense Center.-Responsible for conference calls, email correspondence, site visits and product/solution presentation.-Prepare technical documents and bill of material for customers to provide cost estimates for prior analysis and assessments.-Directly lead high potential pre-sales engagement with the sales and marketing team.-Effectively communicate the breadth and depth of our solutions within the context of each sales prospect’s business environment.-Interact with customers, prepare presentations, understand customer requirements and translatetheir requirement to optimum solutions.-Gain a Trusted Advisor status within key existing accounts through high-quality pre-sales technicalengagements. Use depth knowledge of technology to build technical solutions.

Dubai, Uae

-Provide direct technical pre-sales support for our Products: Cloud/Gateway Email Security, DNS, Backup, Hosting and secured Continuity Services, assuring the highest availability for our customers, 100% Malware Removal and 99.5% Spam Detection by using our Zero-Hour PVR Technology.-Delivering training to sales and technical staff, also for our existing and new resellers, to enable them to promote and support our products and services.-Provide an exceptional standard of customer support by providing high quality support and targeted technical sales.-Initiating Proof Of Concepts and performing products deployment.-Product presentation, deployment design, demonstration management & technical solutions.-Monitoring the Security Center Portal to make sure that the service is always working properly.

Dubai,U.A.E

- Provide direct technical pre-sales support for Fortinet , Trend-Micro Cloud and Endpoint Security, Google Apps,Microsoft, Cisco , NetApp Storage, Citrix/VMware Virtualization and Riverbed WAN Optimization solutions in new and existing Public/Private Sector, Oil and Gas accounts in the UAE and GCC.- High level of direct customer interaction, often working independently with customers.- Understand business requirements for customer base and be able to translate them into technical requirements.- Regular interaction with peers and managers inside and outside of own work group.- Recommend and acquire equipment replacements and upgrades.- Conduct product updates in seminars and public roadshows for our customers.- Working in conjunction with Business Development Management to effect changes and improvements in product direction and sales strategies.- Provide education and instruction in product technologies for customers. - Activities include product presentation, demonstration, technical solutions and RFI/RFP response preparation. - Provide optimum BOQs for customers.

Cairo,Egypt

- Pro-actively problem determination on customer's networks utilizing installed management systems and avoid security breaches in OBS network, taking appropriate actions according to service manuals and documentation. - Supporting 1500 customer’s networks/applications with a specific SLA and a certain MTTR.- Perform technical escalations in line with company procedure supporting 35,000 customers around the world.- Scanning and monitoring our systems via our Security measures.- Document all troubleshooting and case management actions via the electronic case management system.- Recognized for outstanding quality of customer service.- Software tester for BMC Remedy,Genergy 7/Case Management System, VAS Platforms,detecting and reporting bugs and suggestions before deploying it in Orange business Services Worldwide.

Cairo Egypt

- Understand customer business needs and to be able to reflect business benefit through proposed solution using a consultative approach.- Provide intensive post-sales technical consulting to prospective customers.- Detecting Software/Hardware problems in their Windows mobile and Android OS PDA’s and taking proper actions to solve their incident.- Preparing the Airway bill and documents required for maintenance from a remote place.- Supporting Middle-east, Singapore and UK customers with a specific SLA and a certain MTTR.- Perform technical escalations in line with company procedure. - Document all troubleshooting and case management actions via ticketing system.- Recognized with outstanding quality of customer service from the Quality Department.

Maryland, U.S.A.

- Network installation, maintenance and troubleshooting.- PC setups, installations and repairs.- Upgrade network hardware and software components as required. - Dealing with more than 20 nationalities, though a cultural exchange program.- Helpdesk and Supervisor handling all technical issues.- Quality assurance by applying ISO standards in the work environment.

- Non-profit organization made up of over 30,000 schools and youth organizations in more than 130 countries. - Empowers teachers and young people to work together online using the Internet and other new communications technologies. - Helping over 2,000,000 students each day to engage in collaborative project work worldwide.- Assuring a safe and structured environment in which young people can communicate.- Provide an opportunity to apply knowledge in service-learning projects.

Cairo,Egypt

- The research, test, and configuration of IT equipment.- Handling customer’s complaints, suggestions and incidents.- Dealing with CMS system, supporting Starnet portal.- Monitoring traffic and assuring quality and compliance. - The research of value added services to customers.

Bachelor Of Electronics And Communication Engineering

-Degree: B.Sc. In Electronics And Telecommunication Engineering. -Graduation project: Implementation and design of a secure VoIP system..

Mathematics And Science

-Primary, Preparatory, Secondary School at As-Salam College Language Schools- EX- British Mission.