• Develop and execute strategic plans to achieve sales targets.• Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.• Understand industry-specific trends and landscapes.• Effectively communicate value propositions through presentations and proposals.• Report on forces that shift strategic directions of accounts and tactical budgets.• Excellent written and verbal communications skills• Proven ability to drive the sales process from start to finish• Excellent listening, negotiation and presentation skills• Proven ability to articulate the distinct aspects of services and products• Knowledge of how to develop client-focused, differentiated and achievable solutions• Understanding of how to position products against competitors• Work with others ensure that marketing activities are in support of sales plans.• Keep a pulse on channel partner trends and drive marketing excellence across the organization.• Measure and report on the effectiveness of sales enablement investments.• Responsible for driving strategy and growth within assigned target customer base.• Develop proposals, business cases and ROI model for and with partners.• Serve as a highly visible internal evangelist to the marketing, sales and transformation organization.• Create and maintain channel segmentation and key persona analysis for each segment.• Organize and execute campaigns through internal resources and external vendors.• Track and optimize the performance of new and existing partnerships.• Set the strategic and tactical direction for channel marketing activities that generate revenue in the region.• Maintain accurate tracking mechanisms and analysis, action plans for management insight.

Develop, implement, and monitor multi-channelmarketing campaigns aligned with companyobjectives.Track key performance indicators (KPIs) and analyzecampaign results to measure performance andoptimize strategies.Identify customer needs, market trends, andinsights to innovate and identify effective marketingchannels.Manage relationships with vendors, external teams,and stakeholders to ensure campaign success.Create and manage budgets, ensuring efficientallocation of resources and cost-effectiveness.Monitor and report on campaign performance,providing insights and recommendations to senior level personnel.

Professional Services and Support Department Manager• Identifies and responds to opportunities for providing Microsoft products and services to GBG customers• Monitors the level of customer satisfaction, at regular intervals or after each significant delivery of Product or service.• Responds to customers’ queries and complaints, escalating when necessary and Ensuring that corrective action is taken by own organization and by the customer organization.• Responsible for the liaison between the customer and GBG, owning the relationship regarding the service contracts on behalf of the customer organization, and enabling all Communications to take place effectively and efficiently.• Defines, documents and safely executes small-scale projects, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project. • Manages client requirements.

• Ensure business continuity and data integrity• Convert all old and current systems to virtual environment using both VMware vSphere and Microsoft Hyper v • Manage security for datacenter including antivirus, scanning, servers hardening, application hardening, security updates and patch management, firewall configuration, security rules and concepts , security assessment , server isolation• Manage backup and restore policy and data integrity for both onsite and offsite Tape backup also for Disk backup• Ensure web site security using Web Application Scanner reports and feedback and using web penetration tests• Ensure web servers Security measurement using Web Application Firewall • Monitoring for application and service like Active Directory, SQL server, FTP service, Web service etc… using (Microsoft System Center Operation Manager)• Manage System Center Configuration Manager for Software deployment, asset Intelligent service , Asset inventory , Remote Tools and Desired Configuration Management• Manage SAN storage for most common Storage

Design and implement Technical and solution consultant for Microsoft Infrastructure services and technical troubleshooting Infrastructure provides Management services, Provides a broad range of solutions including Network Management, Storage management, Security Management and Internet Management providing powerful, process-driven, high quality, cost effective solutions across industries, helping customers to achieve evident business gains and compete successfully in an ever-changing market place

• Deliver all MCSE, MCSA, and MCP official training courses • Designing and implementing the company's network infrastructure using Microsoft windows server 2000 & windows2003• Configuring and administer ISA server 2000 and Exchange server 2000