Sameh Sadek Email & Phone Number

New Cairo City, Cairo Governorate, EG

Saudi Arabia

• Develop and execute strategic plans to achieve sales targets.
• Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
• Understand industry-specific trends and landscapes.
• Effectively communicate value propositions through presentations and proposals.
• Report on forces that shift strategic directions of accounts and tactical budgets.

Egypt

Develop, implement, and monitor multi-channelmarketing campaigns aligned with companyobjectives.Track key performance indicators (KPIs) and analyzecampaign results to measure performance andoptimize strategies.Identify customer needs, market trends, andinsights to innovate and identify effective marketingchannels.Manage relationships with vendors, external.

Road 52, Plot S7-4 - District 1, Zone 7 - New Cairo 11835, Egypt

• Professional Services and Support Department Manager
• Identifies and responds to opportunities for providing Microsoft products and services to GBG customers
• Monitors the level of customer satisfaction, at regular intervals or after each significant delivery of Product or service.
• Responds to customers’ queries and complaints, escalating when necessary and Ensuring that corrective action is taken by own organization and by the customer organization.
• Responsible for the liaison between the customer and GBG, owning the relationship regarding the service contracts on behalf of the customer organization, and enabling all Communications to take place effectively and.
• Defines, documents and safely executes small-scale projects, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project.

• Ensure business continuity and data integrity
• Convert all old and current systems to virtual environment using both VMware vSphere and Microsoft Hyper v
• Manage security for datacenter including antivirus, scanning, servers hardening, application hardening, security updates and patch management, firewall configuration, security rules and concepts, security assessment.
• Manage backup and restore policy and data integrity for both onsite and offsite Tape backup also for Disk backup
• Ensure web site security using Web Application Scanner reports and feedback and using web penetration tests
• Ensure web servers Security measurement using Web Application Firewall

Design and implement Technical and solution consultant for Microsoft Infrastructure services and technical troubleshooting Infrastructure provides Management services, Provides a broad range of solutions including Network Management, Storage management, Security Management and Internet Management providing powerful, process-driven, high quality, cost.

• Deliver all MCSE, MCSA, and MCP official training courses
• Designing and implementing the company's network infrastructure using Microsoft windows server 2000 & windows2003
• Configuring and administer ISA server 2000 and Exchange server 2000

Master'S Degree, Master Of Information Security For E-Government Promotions From Jica, Excellent

Completed an advanced Master’s degree in Information Security with a focus on E-Government Promotions, facilitated by the Japan.

Bachelor Of Engineering, Computer Science Engineering, Very Good

Activities and Societies: Earned a Bachelor’s degree in Electronic Engineering from Menoufia University, Egypt. For the graduation.