Sam Forde Email and Phone Number
Sam Forde work email
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Sam Forde personal email
Sam Forde phone numbers
As a Merchant Support Manager with 7 years of experience, I am dedicated to providing exceptional service to our valued merchant partners. I have a proven track record of building strong relationships with merchants, working collaboratively with cross-functional teams, and driving operational efficiency.In my current role at Zapiet, I lead a team of 20 support specialists in providing timely and effective support to merchants across multiple channels, including phone, email, and chat. I work closely with our merchants to understand their unique needs and provide tailored solutions to help them succeed.Prior to joining Zapiet, I honed my skills in merchant support at Apple, where I gained extensive experience in managing complex merchant issues, implementing process improvements, and developing training programs for new support team members.I am passionate about delivering exceptional customer service and thrive in fast-paced, dynamic environments. I am skilled in managing multiple priorities and am committed to driving results that positively impact our merchants and the overall success of the business.
Zapiet - Store Pickup + Delivery
View- Website:
- zapiet.com
- Employees:
- 7
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Head Of SupportZapiet - Store Pickup + Delivery Aug 2016 - PresentStuttgart, Baden-Württemberg, GermanyAs a Merchant Support Manager with over 7 years of experience, I am dedicated to providing exceptional service to our valued merchant partners. I have a proven track record of building strong relationships with merchants, working collaboratively with cross-functional teams, and driving operational efficiency.In my current role at Zapiet, I lead a team of 20 support specialists in providing timely and effective support to merchants across multiple channels, including phone, email, and chat. I work closely with our merchants to understand their unique needs and provide tailored solutions to help them succeed.I am passionate about delivering exceptional customer service and thrive in fast-paced, dynamic environments. I am skilled in managing multiple priorities, and I'm committed to driving results that positively impact our merchants and the overall success of the business.
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Inventory SpecialistApple Jul 2015 - Jul 2016CardiffAs an Inventory Specialist, you and your team have the incredible responsibility of ensuring products take the final step in the supply chain: getting into customers’ hands. You’re in charge of the store’s entire inventory — products, parts, tools, supplies and everything else. You make sure your team has the support, knowledge and resources required to maintain product availability, complete inventory tasks and keep the stockroom organised as new products arrive. You’re in constant contact with the management and leadership teams, sharing data about the status of products and parts. And when exciting new products arrive, you’re the first to open them up and present them to the entire store team. Apple makes the products, but you make it happen by being ready to place our products in customers’ hands. -
Back Of House SpecalistApple Retail Aug 2010 - Aug 2015Cardiff, United KingdomEnsure accuracy and loss prevention in a high paced and exciting retail environment.
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Business SpecialistApple Retail Apr 2013 - Oct 2013Cardiff, United Kingdom
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Php DeveloperCreative Communications Jun 2010 - Aug 2010PHP & MySql development with a heavy influence on OS Commerce sites. -
Radio Station ManagerUniversity Of Wales, Newport Jan 2009 - Jul 2010I took over the management of the University radio station in March 2009. I lead a team of student to rebuild the station and established a 24-hour broadcasting service. Through hard work and leadership, the station may an impact upon local listenership. Consistently I held talks with a local FM radio station where I negotiated a deal to broadcast on their frequency for 3 hours a day from 3pm to 6pm.I also worked as a journalist and photographer at music and culture festivals around the UK; receiving regular invites to press announcements. My work was published in a regional newspaper as well as online via the radio station website. -
Technical Advisor/ProducerUniversity Of Wales, Newport Sep 2009 - Dec 2009I was selected to run a university event in the style of X-Factor. I initially was set up the technical ability to film and broadcast the event live over a micro-website I had created. Due to my natural leadership qualities I became the Producer of the events and directed the camera work. I also adopted the role as chief editor with my worked being nominated for "Best Live Show" in the NASTA awards, receiving a highly commended award.
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Web DesignerForde Media Jan 2007 - Jul 2010Overseen the conception and implementation of websites, web marketing and email services for clients in the music industry.
Sam Forde Skills
Sam Forde Education Details
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University Of Wales, NewportAccounting -
Private TuitionAccounting
Frequently Asked Questions about Sam Forde
What company does Sam Forde work for?
Sam Forde works for Zapiet - Store Pickup + Delivery
What is Sam Forde's role at the current company?
Sam Forde's current role is Head of Support at Zapiet ⏐Previously @ Apple.
What is Sam Forde's email address?
Sam Forde's email address is sa****@****mac.com
What is Sam Forde's direct phone number?
Sam Forde's direct phone number is +4474794*****
What schools did Sam Forde attend?
Sam Forde attended University Of Wales, Newport, Private Tuition.
What are some of Sam Forde's interests?
Sam Forde has interest in Economic Empowerment, Politics, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Sam Forde known for?
Sam Forde has skills like Photography, Os X, Photoshop, Teamwork, Management, Mac, Film, Inventory Management, Customer Service, Event Management, Logistics, High Level Of Accuracy.
Who are Sam Forde's colleagues?
Sam Forde's colleagues are Aimée Serafim, Ana Laura Picolli Baldi, Luis Ochoa, Emili M Horncastle, Brandon K., Rares Niculae, Herman Brummer.
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