Sam Hankins Email & Phone Number

Auckland, New Zealand

Back to startup life! Part-time role while studying CISM and CEH.Reporting to the Founder and Principal Penetration Tester.- Technical requirement gathering and translation- Overseeing onboarding and customer engagement to the PTaaS platform- Interpretation and context-based communication of Pentest findings and remediation steps- Ongoing technical support and undertaking light pentesting related duties- Customer Account Management- Project management and… Show more Back to startup life! Part-time role while studying CISM and CEH.Reporting to the Founder and Principal Penetration Tester.- Technical requirement gathering and translation- Overseeing onboarding and customer engagement to the PTaaS platform- Interpretation and context-based communication of Pentest findings and remediation steps- Ongoing technical support and undertaking light pentesting related duties- Customer Account Management- Project management and delivery Show less

Auckland, New Zealand

Invited to dive deeply into the business information systems and identify automation and efficiency opportunities, while providing internal IT support to 90 staff and contributing to and delivering significant internal cybersecurity improvements ranging from conditional access to vulnerability management platforms to complex firewall ruleset rationalisation.Reporting to the CFO, further developed financial capacities including vendor and budget management.Crowning achievement:… Show more Invited to dive deeply into the business information systems and identify automation and efficiency opportunities, while providing internal IT support to 90 staff and contributing to and delivering significant internal cybersecurity improvements ranging from conditional access to vulnerability management platforms to complex firewall ruleset rationalisation.Reporting to the CFO, further developed financial capacities including vendor and budget management.Crowning achievement: Identified, scoped, designed and delivered a 1500+ hour business case and project using hybrid Agile PM methods to completely rebuild SecureCom's Professional Services Automation Platform and Remote Management and Monitoring toolset, covering:- Consulting business units and key stakeholders to gather requirements and identify process improvement and automation opportunities- Vendor management, including contract negotiation and consultant engagement- Business-wide communication and change management throughout project to 'Big Bang' cutover and Go-Live- Contributing to consolidation and mapping of over 400 legacy SKUs to match current product offerings- Overseeing consultation and build of ticket classification taxonomy and ticketing, monitoring and robust alerting automation opportunities- Implemented Workato iPaas to integrate between legacy and new systems during cutover- Customer Data Migration, SQL database massaging- Building a data environment and structure with a view to provide deep, relevant and accurate efficiency and margin reporting with Power BI or other 3rd party tools- Reporting to Leadership and Project Steering Committee Show less

Auckland, New Zealand

Managed service delivery to entire SMB customer base, provided technical mentorship and development to team, overseeing growth of team from 2 technical team members through to 7 technical team members and 2 account managers. Drove internal mergers of business units and maintenance of team culture throughout the engagement.Reporting to the Managing Director, deeply developed financial, efficiency and team leadership experience alongside representing the company to our largest… Show more Managed service delivery to entire SMB customer base, provided technical mentorship and development to team, overseeing growth of team from 2 technical team members through to 7 technical team members and 2 account managers. Drove internal mergers of business units and maintenance of team culture throughout the engagement.Reporting to the Managing Director, deeply developed financial, efficiency and team leadership experience alongside representing the company to our largest SMBs.Duties included:- Customer account and escalation management- Technical service and project delivery- Scoping, quoting, SOW writing- Product Development including identifying opportunity for and personally delivering a vCIO role for a medium-sized Financial Institute- Technical roadmap development and delivery for organisations from 50 to 200 staff- Jumping 'on the tools' when necessary and providing staff with technical training and mentoring- Responding to and succesfully managing the customer base through multiple worldwide security events including Hafnium, Log4J and the ongoing onslaught of Zero Day responses Show less

Berlin Area, Germany

Founder and Data Analyst- Minor experience in volunteer projects with NGOs- Minor experience with coding API Integration- Particular interest in Data Visualisation and Information Narratives

Auckland, New Zealand

Assisted formation and operation of 5 man engineering team, designing products, undertaking business analysis and supporting IT operations for the SMB market.Reporting to the General Manager of the SMB unit, started developing product and team leadership skills.Technical duties included:- Cisco, Meraki, Fortinet and Sophos Firewall complex implementation and management- WAN, VPN and redundancy planning and delivery- Extensive experience in Cloud and on premises… Show more Assisted formation and operation of 5 man engineering team, designing products, undertaking business analysis and supporting IT operations for the SMB market.Reporting to the General Manager of the SMB unit, started developing product and team leadership skills.Technical duties included:- Cisco, Meraki, Fortinet and Sophos Firewall complex implementation and management- WAN, VPN and redundancy planning and delivery- Extensive experience in Cloud and on premises environments- Desktop and Server support and upgrades- SOW writing- Project Management across multiple engineers and projects in flight Show less

Auckland, New Zealand

Microsoft stack, VMWare, Cisco and business specific application management and support.

Touring Nz And Uk Over 5 Years

Full-time multi-disciplinary Circus Artist touring NZ with a big-top circus for 3 years, before moving overseas and working in Germany and the UK. World-famous in every NZ small town from 2012 to 2014 - great way to see the country! Had the honor of working with NZ Opera and international creatives on The Bartered Bride, and touring major Northern England Opera Houses.

Auckland, New Zealand

Straight from the classic tech pre-entrepreneur scenario of promising math student drops out of high school through to young tech kid sitting around a table with 2 established entrepreneurs, through to helping grow the company from 3 to 30 staff over 5 years. The time at Bizo was foundational to my understanding of innovation in the tech industry as whole, developing and iterating business processes for IT, and to the ultimate value of the sustained and sustainable customer experience… Show more Straight from the classic tech pre-entrepreneur scenario of promising math student drops out of high school through to young tech kid sitting around a table with 2 established entrepreneurs, through to helping grow the company from 3 to 30 staff over 5 years. The time at Bizo was foundational to my understanding of innovation in the tech industry as whole, developing and iterating business processes for IT, and to the ultimate value of the sustained and sustainable customer experience with technology. Show less

Data Analyst Nanodegree, Data Analysis

Checkpoint Certified Security Expert, Computer Networking And Security

Advanced Diploma In Computer Networking, System, Networking, And Lan/Wan Management

Checkpoint Certified Security Administrator, Computer Networking And Security