Samira Nikain Email & Phone Number

A SaaS company, Concur solutions empower finance leaders to control employee spend, improve compliance, and reduce risk by bringing intelligent to expense, travel, and invoice processes.Responsible for managing multiple concurrent complex, global, multi-phased implementations. Acted as the Project Manager and Functional Consultant while guiding the client.

Contract Position Provide program control support to Cyber Operations and Defense programs, program managers, and program teams. Report program control metrics to Cyber Operations and Defense leadership including metrics required for programs maintaining CMMI standards. Monitor schedules against a schedule baseline, monitor critical path, and assist PMs.

• Successfully manage the implementation of our financial data integration platform across multiple HRIS, ERP and Accounting Systems
• Manage a high-visibility project by gathering requirements, tracking activities and schedule, and working closely with project team members to deliver a brand-new, cloud-based recruiting system for the largest.
• Scope, plan and manage diverse processes for implementation.
• Gather requirements and business rules based on customer’s needs to ensure successful transfer of data via flat file, API or SQL Scripting.
• Participate in the broader PMO team to assist in developing templates, methodologies, and processes and procedures to be used as foundational guidelines for implementation projects.
• Build and maintain positive, lasting client relationships based on effectively achieving the client’s objectives, while managing expectations

Reston, VA

• Successfully manage multiple and simultaneous implementation of website, brand research and creative projects by ensuring project timelines are met and stay within budget, cross-collaborate with internal project team.
• Oversee and manage all phases of the software development lifecycle for all full and semi-custom website redesign and creation.
• Oversee scheduling, budgeting, and delivery of a variety of projects and accounts while serving as a day-to-day contact for clients
• Scope, plan and manage diverse processes for implementation
• Work cross-functionally to effectively guide projects from planning through deployment with both the internal implementation team and external client resources
• Schedule, facilitate and participate in both ad hoc and formal milestone meetings with the Account Team, and other relevant team members, to discuss client challenges, opportunities, and deliverables.

• Supported the implementation of a significant upgrade to the companies Oracle based financial system and PeopleSoft 9.2
• Developed, implemented and conducted over 150+ training program for internal teams and subcontractors to acclimate them to the expense and time entry system.
• Set forth timeline, budget and to ensure timely implementation of subcontractors into company wide time and expense entry system. Priority to meet deadlines so as to ensure mission critical projects begin on schedule
• Researched vendors and funding to prevent duplicate data entry/account setup and ensure proper coding and expense allocation.
• Provided effective and efficient management of the contractor’s effort; allocates resources on the troubleshooting of any system issues for all enterprise wide subcontracts
• Maintained proper allocation of funding to remain inline with budgets and contract type

Reston, VA

• Created new operational processes that restructured the training program, streamlined training 7 days, and increased sales 20%.
• Trained 100+ employees during six-year tenure; four trainees moved into upper management.
• Generated twice daily report to assess which staff needed sales assistance or further training and to track potential and actual revenue to support business development.
• Developed and implemented community outreach program and produced 30+ in-store promotions with free giveaways to customers on key holidays (Mother’s Day, Cinco de Mayo).

• Analyzed and resolved all open accounts, ensuring smooth implementation into CRM and timely payment reconciliation.
• Created, implemented, and managed communications plan incorporating social media, public relations, and search engine-optimized news release campaigns, resulting in $45K quarterly revenue. Created social media.
• Led 12+ presentations on software’s ability to track, measure, and identify online trends, including customer engagement to support business development.
• Conducted workshops for team members on key product attributes.

Herndon, VA

• Responsible for offering RMC, LLC web development and social media marketing consultant products and services to clientele to include: custom web applications, social media integration and strategy, e-commerce, digital.
• Organized 50+ networking events, increasing lead generation 20%.
• Executed detailed business plan, resulting in exceeding quarterly revenue targets.
• Wrote procedure documentation for new clients targeted to their specific marketing strategy.
• Provided technical support (help desk resource) to clients using social media in their marketing strategy.

Greater Los Angeles Area

• Supported the Financial and IT Divisions of the Los Angeles office
• Support management and sales team to drive sales and reduced monthly sales expenses by 20%
• Creating and formatting spreadsheets for cross marketing plans
• Developing marketing techniques for client recruitment through onsite visits, custom brochure packages, and offsite activities
• Conduct live and phone interviews with prospective candidates
• Proofreading resumes, evaluating and verifying skills set to uphold high candidate standards

Reston, VA

• Preparing and providing A/P procedural and process flows for Sarbanes Oxley reporting
• Researching and processing all credit memos for department
• Maintaining and analyzing departmental error log
• Overseeing SAP workflow and funds transferred for all domestic and foreign electronic payments
• Preparing daily wire payment proposals
• Led the merger and transition team that combined the Charleroi, PA AP department with the WKI Reston Headquarters

Sterling, VA

• Leader on the implementation team that upgraded the existing company wide financial system to SAP
• Co-Leader of Invoicing Plan Team; researching numerous errors that resulted from SAP accounting software conversion
• Member of SAP software conversion team; implemented, tested and troubleshooted transition from previous system to SAP
• Oversee all refund retrievals due to duplicate invoicing and overpayments
• Promoted from AP Associate to Analyst within 6 months of employment
• Team Lead of group of six people that managed all high priority vendor accounts