Accounts payable/receivable duties via QuickBooks. General operations duties including filing payments, sending invoices, executive assistant duties including event planning and meeting scheduling, taking notes during company meetings and distributing them throughout the company to different departments, and all company organizational duties. Applications used include QuickBooks, Monday.com, Google Sheets/Docs, DropBox, Excel, Zoom, Google Meet.

Processed biweekly payroll for 40+ employees across two different states using piece rate pay system via QuickBooks. Assisted operations managers in ensuring accuracy of timesheets (via the TSheets and Salesforce applications), assisted human resources with employee onboarding tasks, assisted lead administrative professional with mail, supply ordering, and payment deposit duties. Maintained workbooks in Excel to accurately organize all jobs and all piece rates, regularly used Outlook and Adobe Acrobat, often used multi-line phone system to communicate simultaneously with managers and crew members.

Performed bookkeeping duties using QuickBooks and general office duties using Outlook, Word, Excel, and Google Business. Tabulated all employee hours and 401k information and submitted all relevant paperwork for payroll processing once per month. Ensured that numerous business accounts were up to date and balanced. Posted company advertising material on Facebook and Instagram. Used Squarespace to help keep company website updated. Assisted with all customer service duties. Performed benefits administration for all company employees.

Assisted customers with airport-related issues, made intercom announcements for passengers and airlines, addressed additional passenger issues via Twitter while also making regular posts on Twitter, answered and directed calls via a multi-line phone system, produce weekly office policy update reports.

My responsibilities included processing mail, taking customer payments, booking facilities, and data entry. Was also responsible for processing and administering park permits and recreational course registrations, as well as performing opening/closing duties and general office/clerical tasks.

In addition to office tasks such as filing, processing mail, and printing and faxing documents, I took a high volume of calls each day and provided customer support as well as sales duties over the phone. Was also occasionally responsible for on-site sales and customer service work, as well as writing advertising material for upcoming company events to be posted on Facebook.