A dedicated and highly motivated individual with a proven track record of outstanding people management skills and successful change management across a multi site operation. In depth knowledge of Sales and Customer Service, extensive experience in Quality and Compliance, Relationship Management, and Change Management. Results focussed with a track record of consistently overachieving against targets. Detail focussed with excellent analytical skills.Key Skills and Knowledge• Quality audit• Operational change • Operational Risk Management• Operational Compliance• People management• Performance to KPI’s• Data analysis • Employee engagement