Sampad Dhar Email & Phone Number

Customer Engagement and Delivery leader with ~ 20 years of experience in building digital platforms and selling services by leveraging global cross-functional teams, leading to profitable business growth. Core competencies:Delivery leadership; P&L Management; Budgeting; Revenue and Margin control; Account Management; Program Management; New Logo sales; Account penetration; Client Relationship; Stakeholder Management; Software Engineering; Agile; Scrum; CommunicationKey responsibilities:• Direct accountability for delivering Revenue, Operating Margin, Order Booking, CSAT, Net Promoter Scores, and Delivery Maturity Indices for 40+ High-Tech clients with annualized revenue of $ 90M and order booking plan of $ 135M.• Grow net new business with annualized revenue plan of $ 10M in FY.• Manage large multi-cultural and multi-skilled global teams of ~ 1000 people.Selected AccomplishmentsBusiness Growth:• Won business with 15 new logos in last 3 years through focused market-research based GTM strategies for Target Account List, responses to Requests for Proposal (RFP) and referenceable client relationships.• Grew existing business by 2x over 3 years by identification of adjacencies in current business and radiation through engineering excellence, trusted client relationships, and actionable thought leadership Software Engineering and Service Delivery• Directing 100+ tech programs across various High Tech clients covering multiple domains like Information Services, HRMS, Payments, Health, Finance, Core Tech, Network, etc.• Directing multiple on-prem or mainframe to cloud migration and native cloud development program implementations across all major CSPs.Business relationships through trusted advisory• Built trusted relationships with clients, as a key enabler for repeat and referral business (approx. 85% of overall business portfolio)• Built a strong team of Delivery Directors and Managers to increase delivery led sales by nurturing deep client relationships through steady maintenance of prospecting and nurturing relationshipsTeam management and leadership• Managing ~ 1000 member team of Senior Directors / Directors, Senior Managers / Architects and Consultants across US, Canada, Europe, India, Sri Lanka, and Australia• Making investments for proactive proposals, hiring niche skills for extending into new areas of business and ensuring operational efficiencies.Previous experience: IBM, Accenture, TCSEducation: MBA from Indian Institute of Management Lucknow and BE in Computer science & Engineering from University of North Bengal

Listed skills include Solution Architecture, Project Management, Business Analysis, Requirements Analysis, and 42 others.