Samuel Partida Email and Phone Number

• Cultivated a unified team culture across a team of 4, providing direct care to 300+ patients per month with services including intake/assessments for PrEP, sexual health education and counseling, insurance navigation, appointment scheduling, venipuncture, linkage to supportive resources, and Spanish interpretation/translation for providers, patients, and documents.• Maintained up-to-date knowledge of internal and external resources as a entrusted technical lead to interpret PrEP/STI testing guidelines, supervise Post-Exposure Prophylaxis protocols, resolve escalated challenges with prior authorization processes, and liaison with healthcare professionals.• Clarified new-employee training, reducing time to venipuncture/patient-intake proficiency by 20% or two weeks.• Sorted and analyzed data on monthly basis, identifying program progress and opportunities for improvement via quality improvement tools for review by leadership and board of directors.

• Provided direct care to individuals wishing to access HIV biomedical interventions for prevention and care services such as STI/HIV testing, PEP, PrEP, and ensuring ongoing linkage to care—services offered include new-patient onboarding, specimen collection, venipuncture, and support patient/provider rapport.• Promoted program objectives of increased PrEP access and adherence, supported safer sex practices per CDC guidance, and drafted reporting tools to monitor issues effecting retention in care.• Participated in program quality improvement and assisted in change management to implement innovative goals, policies, and systems impacting clinic operations, community engagement, and continuum of care.• Acted as liaison with Grupo Orgullo Hispano (social organization for monolingual Spanish and Spanish-preferring Latine individuals) while also promoting status-neutral outreach as presenter for “HIV Today,” a program course that provided up-to-date information on HIV and STIs, PrEP, and general sexual health education.

• Drove client retention goals through quality improvement tools and strategic empowerment plants over a team of 15+.• Steered retail initiative and aligned licensed massage therapists’ interests into expanded scopes of practice, boosting year-over-year revenue by 10%.

• Spearheaded staff training sessions for a team of 20+ to promote new campaigns, maintain aesthetic standards, and reach regional/national sales goals.

• Documented program procedures and policies, and affirmed supportive learning opportunities in collaboration with students, staff, and professors across various disciplines.