Samson A. Email & Phone Number

Samson A. is a VP, Product Manager | Customer Experience at Citi at Citi. Colleagues describe him as "As we get into the world of machine learning and artificial intelligence, it becomes very important to know the historical data points for the technology to learn from. That's why industries are flocking towards call recordings and business process automations to improve their operations. And to make the best use of all the data, we need people like Samson who has been in the industry for 7+ years and have experience in what works and what does not. During my interaction with Samson, I've found his values and ethics and align very well with his clients objectives. His dedication to the field and knowledge about the practice has proven to deliver tangible outcomes. As an automation evangelist, I would highly recommend Samson's skillset as an asset in this realm and would love an opportunity to work with him again. Looking forward to hear about his professional growth and contribution to the world!" and "I worked with Samson when he severed as the Citi Support Manager while I was the Technical Account Manager of the Citi vendor (NICE). It was always a pleasure working with Samson, as expected, he was taking care of the Citi interests to ensure that the system will be functional and available as possible. Samson was working as a partner and we shared the same interest, he was fair treating me as the vendor and sometimes helped to represent me in front of the Citi business team, of course only if the plan was logical and aligned with the Citi interests. I referred to Samson also as an escalation point in case something was not going well between the Citi and the NICE support team, and I found that between us we could solve a lot of issues. I surely would like to work with Samson in the future."