Samson Sammy Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

I work on PI Information of our customer to help them with there Knowledge panel.Support my team and new hire with the Process knowledge, ideation,Important Metrics - SLA, QCAL, WFA,Have Achieved Touche Stone award for 3 consecutive months.Cultivated interpersonal skills by building positive relationships with others. E.g (Digital marketing foundation,)Skilled at working independently and collaboratively in a team environment, Due to covid - 19 work form home.Worked… Show more I work on PI Information of our customer to help them with there Knowledge panel.Support my team and new hire with the Process knowledge, ideation,Important Metrics - SLA, QCAL, WFA,Have Achieved Touche Stone award for 3 consecutive months.Cultivated interpersonal skills by building positive relationships with others. E.g (Digital marketing foundation,)Skilled at working independently and collaboratively in a team environment, Due to covid - 19 work form home.Worked flexible hours across night, weekend and holiday shifts. Show less

Telangana, India

AboutWe have experience giving service to the elderly with a wide range of services. It caters to various age groups and persons of different diseases. Paid Service where we help elderly who are in need of providing them with food, shelter, and clothing, medication to the elderly in order to improve their health.> Assistance with everyday tasks> Assistance with hospitals> Doctors on call> Bathing> Grooming> Assisting with dressing and toiling

Hyderabad, Telangana, India

I worked With AUNS Clients identify sales opportunities In digital marketing, Analytics, Campaign,Built and strengthened relationships with new and existing accounts to drive revenue growth.Maintained [60%] ]% conversion rate on new contacts by using persuasive communication skills.Worked on glass door

Hyderabad Area, India

Was into core UK banking helping customer with payments, Online Banking, Credit score, underwriting in approving credit limit, Booking appointments for credit and debit cardsDelivered prompt service to prioritize customer needs.Followed-through on all critical inter-departmental escalations to increase customer retention rates.Handled sales and payments with high degree of accuracy to minimize errors.Responded proactively and positively to rapid change.Made sure my customer… Show more Was into core UK banking helping customer with payments, Online Banking, Credit score, underwriting in approving credit limit, Booking appointments for credit and debit cardsDelivered prompt service to prioritize customer needs.Followed-through on all critical inter-departmental escalations to increase customer retention rates.Handled sales and payments with high degree of accuracy to minimize errors.Responded proactively and positively to rapid change.Made sure my customer services and my metrics were intactHave been a Rookie of the batch for HSBC (2017) Show less

Hyderabad Area, India

Worked as US Retail banking helping customers with their credit card issues includes payments, late fees, rewards, statements, with Gap, Old Navy, Banana Republic and Amazon clientsTrained staff on operating procedures and company services. ( SME ) and Role model for the 1st, 2Nd Quarter of 2016Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Implemented and developed customer service training processes.Enhanced productivity… Show more Worked as US Retail banking helping customers with their credit card issues includes payments, late fees, rewards, statements, with Gap, Old Navy, Banana Republic and Amazon clientsTrained staff on operating procedures and company services. ( SME ) and Role model for the 1st, 2Nd Quarter of 2016Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Implemented and developed customer service training processes.Enhanced productivity levels by anticipating needs and delivering outstanding support.Focused on core metrics like AHT, QCAL, C-SAT, Show less

University Of Madras, Business/Commerce, General, 7.2

Accounts And Taxation, Accounts And Taxation, 71%

Education record