Samantha Oak Email & Phone Number

Minneapolis, Minnesota, United States

Richfield, Mn

- Planned and executed qualitative and quantitative research to drive business decisions regarding employee experience- Utilized a variety of strategies including focus groups, user interviews, field studies, A/B testing, tree sorts, and others- Collaborated with multiple product teams in order to guide successful business strategy around employee experience- Facilitated workshops directly with users and project stakeholders, both in person and remotely- Synthesized primary research findings and created reports tailored to the detail and depth needed for each audience to explain findings to stakeholders- Created templates, journey maps, and other design materials to aid in the visualization of research findings- Presented findings to cross-functional audiences, including senior leadership- Used research to create actionable recommendations for UX research strategy

West Lafayette, Indiana

- Worked as the lead researcher and designer on a team of developers to create an educational iOS game- Executed user research using surveys, interviews, and group usability testing sessions, both in-person and remotely- Led weekly meetings and planned sprints using Agile (SCRUM) production methodology- Tracked project progress and managed deadlines- Led discovery calls with users and scheduled usertesting sessions- Created storyboards, user flows, wireframes, and prototypes for visual design- Synthesized results and used data to create actionable UX strategy recommendations- Worked closely with the project owner to ensure all UX needs were executed with excellence