Samuel Davis Email & Phone Number

United States

United States

Las Vegas, Nevada Area

Monitors cash transactions and balances of front desk staff while communicating clearly and concisely, both orally and in writing, any discrepancies found.• Prepares trending and summary reports on cash activities with thorough knowledge of spreadsheet software, report generating software, and other office equipment for record keeping.• Maintains inventory of cash with daily cash records; balances department totals and cash at end of shift.• Interacts with guests to settle their accounts and resolve any billing disputes; maintains a track of high balance guests.

Las Vegas, Nevada Area

• Communicates clearly with a team of 30 agents, 10 managers and guests of all socioeconomic, ethnic, and culturally diverse backgrounds, both orally and in writing.• Uses sales tactics to upsell guest rooms and other amenities.• Performs daily interaction with guests who are upset or displeased and resolves guest complaints with genuine concern, using problem solving skills to respond in a courteous and tactful manner.• Considers all causes, solutions and outcomes when resolving any problems or issues with guests. Uses employee empowerment to make thoughtful decisions in a timely manner while fulfilling company policies and carrying out the duties of the job.• Understands and operates multiple computer programs and clerical systems.• Uses troubleshooting knowledge to effectively resolve technical problems that arise.

Las Vegas, Nevada Area

Maintain cleanliness of pool facility including removal of trash, debris and waste hazards.• Assist all guests with seating in the pool area as well as other inquiries.• Understand the urgency of tasks and prioritize in order to efficiently complete them with the highest level of guest service.

Henderson, Nevada

• Schedule and maintain a calendar for all aquatic classes and activities.• Prepare and balance daily cash logs and sign-in sheet records for aquatic classes.• Answer and manage incoming and outgoing phone calls

Henderson, Nevada

• Operated power drill, electrical tester kit, dikes, channel locks, vice grips, allen keys, phillip screwdriver, flathead screwdriver, and wrenches to guarantee proper performance of embroidery machines.• Identified electrical and lighting problems with the sewing machines and repaired wiring, motors and pumps to ensure the machines continue to work to their fullest.• Performed preventative maintenance on the company vehicle by replacing belts, changing filters, changing oil, changing brake pad and fluid, tire rotations, spark plug replacements.• Troubleshoot for problems using an automotive diagnostic scanner.• Worked efficiently in a safe environment and ensured that all tools and machines were used in accordance with safety procedures.• Monitored all machines and initiated appropriate action to resolve any malfunctions independently without direct supervision.

Education record

Education record

Education record

Education record