With over 2+ years of experience as an Application & Technical Support Engineer, I specialize in SQL, Unix, and optimizing database performance. I excel in troubleshooting and resolving technical issues, reducing query response times by 30% through strategic enhancements. I manage a robust ticketing system, ensuring accuracy and up-to-date resolution databases. My expertise extends to developing critical reports, streamlining documentation processes, and supporting cross-functional teams to bolster application stability and functionality.