- Strategically coordinated and oversaw 20+ machine learning data annotation projects, enhancing clients engagement by facilitating seamless collaboration across 3 cross-border execution teams.- Leveraged analytical tools to monitor unit performance, identify key risks and opportunities, and implement data-driven strategic improvements, resulting in an 15% improvement in quality-budget-time metrics.- Developed in-house training material and facilitated knowledge-sharing sessions and… Show more - Strategically coordinated and oversaw 20+ machine learning data annotation projects, enhancing clients engagement by facilitating seamless collaboration across 3 cross-border execution teams.- Leveraged analytical tools to monitor unit performance, identify key risks and opportunities, and implement data-driven strategic improvements, resulting in an 15% improvement in quality-budget-time metrics.- Developed in-house training material and facilitated knowledge-sharing sessions and workshops for project teams, improving annotation accuracy and data quality.- Collaborated with project teams in preparing project management documents such as project billing, schedules, scope statements and presentations, providing insights into workflow status, challenges, and achievements.- Managed client support activities, resolving 100% inquiries related to data annotation policies and processes with a commitment to delivering exceptional service and fostering strong client relationships.- Conducted regular risk assessments and developed proactive response strategies, resulting in a 10% reduction in project risks, and provided timely reports to support management decision-making.- Engaged in collaborative problem-solving initiatives, leveraging analytical skills and creative thinking to develop innovative solutions that contribute to the overall success of the projects.- Ensured meticulous record management and up-to-date documentation, resulting in a streamlined and organized approach that enhanced access and transparency within the project framework. Show less

- Supervised a team of 15+ quality assurance analysts, conducting stringent compliance testing for data annotation on critical projects, directly impacting client-side AI strategy and objectives.- Collaborated directly with clients to refine workflow guidelines, addressing common quality issues, resulting in a 9% improvement in operational efficiency.- Designed and implemented advanced performance trackers and timeline projection models using spreadsheets, enhancing real-time visibility… Show more - Supervised a team of 15+ quality assurance analysts, conducting stringent compliance testing for data annotation on critical projects, directly impacting client-side AI strategy and objectives.- Collaborated directly with clients to refine workflow guidelines, addressing common quality issues, resulting in a 9% improvement in operational efficiency.- Designed and implemented advanced performance trackers and timeline projection models using spreadsheets, enhancing real-time visibility into workflow progress.- Selected to the firmwide NextGen advisory team that formulated training guidelines for quality analysts and leadership, standardizing quality assurance practices for the team.- Conducted root cause analysis to identify and address quality concerns, implementing corrective and preventive measures that reduced error rates by 8%. Show less

- Monitored the data annotation pipeline, implementing quality control measures that ensured a 98% accuracy rate across workflows.- Collected and analyzed data labeling throughput statistics, recommending workflow improvements that increased labeling accuracy.- Developed and enhanced quality assurance processes for data labeling, optimizing annotation workflows and increasing average manual accuracy from 83% to >95%

- Generated and uploaded 5,000+ online leads into Salesforce, significantly expanding client databases and enhancing targeted marketing campaigns.- Onboarded and updated content logs for multiple brand pages on a leading e-commerce website, enhancing user engagement and sales conversion rates.- Extracted and organized critical data from diverse source documents, updating centralized spreadsheets and databases, resulting in a 15% improvement in data accessibility and accuracy.