Samuel Phillips Email & Phone Number

Jacksonville, Florida, United States

• Lead, motivate, and support a global team within a time-sensitive and demanding environment that enables and improves I2C operations
• Develop partnerships cross functionally and with the Wabtec client to strengthen operational capability
• Deliver client facing / executive presentations at all levels of external organizations
• Identify performance bottlenecks in the process and recommend technology led interventions that can be introduced
• Drive transformations for internal and external clients
• Continuously monitor/control process quality and propose ideas/projects for improvement.

Jacksonville, Florida, United States

-Process development and implement growth opportunities within and between organizations.-Researched and evaluated processes that had long-term value for our organization, customers, markets, and relationships.-Provided expertise on systems, processes that could help streamline business functionality.-Worked with and monitored the end to end cycle of.

Jacksonville, Florida Area

➢ Analyze new and old receivables data to forecast past due percentage trends for client reviews➢ Run past due performance reports with previous and current data by running V-lookups ➢ Conducted research using AR focus groups to develop and implement new collection strategy that resulted in 80% past due reduction on strategic accounts ($300MM+) ➢ Collect.

Jacksonville, Florida Area

• Responsible for day-to-day management of cash resolution and life cycle management
• Provide leadership and direction to Accounts Receivable team in regards to various issues, day to day tasks, and ways to achieve objectives
• Forecast receivables, evaluating and escalating issues to appropriate internal and external client contacts
• Develop long and short-term action plans that support the business' strategic direction for the Healthcare portfolio.

Jacksonville, Florida Area

-Re-established previously damaged customer relations to multiple highly strategic accounts.-Reduced receivables by 80% bringing in over $11.5 million over a span of 9 months.-Educated and advised team members of best practices that assisted in reconciliation of aged items-Helped develop strategy on colleagues accounts that would increase customer/client.

Jacksonville Area, Florida

-Review aging reports and initiate calls to customers in regards to account balances,-Initiate calls to major account customers, research and resolve billing issues on complex accounts that have resulted in delinquent payment. -Resolve customer complaints and research account discrepancies; analyze receivables data for customers. -Evaluating and escalating.

Jacksonville, Florida Area

Assisted with the organization of daily events.Coordinated logistics of delivering documents to clientele. Provided astounding customer service for visitors in the building.Assisted in any clerical work that is needed.

Jacksonville, Florida Area

-Gathered information relevant to cases-Researched prosecution evidence -Interviewed defendants-Witnessed courthouse proceedings-Viewed cases of jury trials