Samuel Raskas Email & Phone Number
@startech.com
1 phone found area 800
LinkedIn matched
Who is Samuel Raskas? Overview
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Samuel Raskas is listed as Product Owner Lead at Plugable, a with 47 employees, based in London, Ontario, Canada. AeroLeads shows a work email signal at startech.com, phone signal with area code 800, and a matched LinkedIn profile for Samuel Raskas.
Samuel Raskas previously worked as Product Owner at Plugable Technologies and Technical Lead at Startech.Com. Samuel Raskas holds Bachelor Of Computer Science (Bcs), Computer Science from University Of Windsor.
Email format at Plugable
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AeroLeads found 2 current-domain work email signals for Samuel Raskas. Compare company email patterns before reaching out.
About Samuel Raskas
Samuel Raskas is a Product Owner Lead at Plugable. He possess expertise in customer service, technical support, java, english, programming and 2 more skills.
Listed skills include Customer Service, Technical Support, Java, English, and 3 others.
Samuel Raskas's current company
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Samuel Raskas work experience
A career timeline built from the work history available for this profile.
Product Owner
Current
Technical Lead
- Manage escalated cases, taking ownership of customer needs, finding resolutions for issues, coordinating communication- Ensure that escalated cases are resolved efficiently and positively from the customer’s experience while limiting risks to the brand, business, and company growth- Deliver internal escalated support to Technical Advisory team, in collaboration with Technical Support Specialists- Writing and reviewing documentation for new and in-life products- Authored technical training sessions for SFP modules, server racks, and other technologies depending on team needs- Performed deep dives into product performance to drive improvements to product and documentation quality- Designed case classification used for CRM - Maintain product support metrics dashboard to fit business needs- Team awarded Best Small Contact Center Globally by ICMI in 2020
Senior Technical Advisor
- Provided technical support to a customer base with a wide range of technical inclinations over email, live-chat, and phone- Offered individualized product recommendations and multi-product solutions for a variety of deployments- Documentation of all relevant details, troubleshooting steps, customer information- Product, process, and side-by-side training for new Technical Advisor hires
Technical Advisor
- Provided technical support to a customer base with a wide range of technical inclinations over email, live-chat, and phone- Offered individualized product recommendations and multi-product solutions for a variety of deployments- Documentation of all relevant details, troubleshooting steps, customer information- Product, process, and side-by-side training for new Technical Advisor hires
Computer Service Consultant
- Over-the-phone, remote connected, and in person computer support- Logged and managed support tickets using organizational software- Communicated how to navigate solutions to end users with a wide range of technical inclinations- Identified and resolved unknown and undocumented issues in a diverse array of applications and hardware environments- Developed and maintained scripts used to streamline complex processes
Colleagues at Plugable
Other employees you can reach at plugable.com. View company contacts for 47 employees →
Eddie B.
Colleague at PlugableLondon, Ontario, Canada
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Katie Eckstrom
Colleague at PlugableGreater Seattle Area, United States
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JS
Janet Stenger
Colleague at PlugableGreater Tampa Bay Area, United States
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BM
Brianna Murphy
Colleague at PlugableToronto, Ontario, Canada
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TS
Travis Smith
Colleague at PlugableNew York City Metropolitan Area, United States
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EI
Emma Imhof
Colleague at PlugableGreater Seattle Area, United States
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JA
Jolene Achberger
Colleague at PlugableProsser, Washington, United States
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SD
Sean D.
Colleague at PlugableBellingham, Washington, United States
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JH
John Henderson
Colleague at PlugableGreater Toronto Area, Canada
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JG
Jennifer Gonzalez
Colleague at PlugableDallas-Fort Worth Metroplex, United States
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Samuel Raskas education
Frequently asked questions about Samuel Raskas
Quick answers generated from the profile data available on this page.
What company does Samuel Raskas work for?
Samuel Raskas works for Plugable.
What is Samuel Raskas's role at Plugable?
Samuel Raskas is listed as Product Owner Lead at Plugable.
What is Samuel Raskas's email address?
AeroLeads has found 2 work email signals at @startech.com for Samuel Raskas at Plugable.
What is Samuel Raskas's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Samuel Raskas at Plugable.
Where is Samuel Raskas based?
Samuel Raskas is based in London, Ontario, Canada while working with Plugable.
What companies has Samuel Raskas worked for?
Samuel Raskas has worked for Plugable, Plugable Technologies, Startech.Com, and University Of Windsor.
Who are Samuel Raskas's colleagues at Plugable?
Samuel Raskas's colleagues at Plugable include Eddie B., Katie Eckstrom, Janet Stenger, Brianna Murphy, and Travis Smith.
How can I contact Samuel Raskas?
You can use AeroLeads to view verified contact signals for Samuel Raskas at Plugable, including work email, phone, and LinkedIn data when available.
What schools did Samuel Raskas attend?
Samuel Raskas holds Bachelor Of Computer Science (Bcs), Computer Science from University Of Windsor.
What skills is Samuel Raskas known for?
Samuel Raskas is listed with skills including Customer Service, Technical Support, Java, English, Programming, C, and Troubleshooting.
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