Travis Smith Email & Phone Number

New Jersey, United States

Build and maintain strong partner relationships, drive new business opportunities, and ensure our partners have the support needed to achieve mutual growth and success.

Somerset, New Jersey

Manage all channel business and relationships between StarTech.com and SHI, CDW, Connection, ODP, B&H and Dell.

Multi channel account representative managing multiple DMR accounts. Driving sales, mindshare and product knowledge to DMR sales teams via floor walks, trade shows, marketing events and various other channels.

Shrewsbury, New Jersey

Account manager for Premiere accounts with focus on SHI.

33 Wood Ave, Iselin Nj

Started and built the Inside Sales department for the USA subsidiary of Comparex. Establish, develop, and maintained relationships with primary distribution channels (Ingram Micro, Tech Data, Lifeboat and Synnex). Support up to 30 key account managers with daily quoting, ordering, invoicing and dunning processes for a multitude of accounts ranging from SMB to Enterprise level. Developed and implemented training material and processes for future Inside Sales Support team that involved teaching Microsoft AX, CRM, CPXO (online customer-facing order portal).• Successfully delivered RFP projects that resulted in securing Volkswagen Group of America to be the first Enterprise level customer in the US and first order through our company portal. Worked directly with VW Executive leadership to build out strategic IT plans and SAM (software asset management). • Determine future IT projects the clients have and plan the appropriate roll out process.

Somerset, Nj

Maintanence and management of client accounts to enhance product knowledge and levearage upsell through positive relationship building. Facilitate customer licensing renewals for reseller partnerships (Adobe, Microsoft, Symantec, MacAfee and VMWARE). Effectively grew contracts at 1000+ new orders a month. Aid in new business opportunites through collaboration with outside sales reps. Emphasis on account management with daily responsibility for client onboarding, account retention and customer issue resolution. •#1 Inside Account Manager for 12 months running (most orders completed)•Representative accounts: Disney, Turner Broadcasting, TIME INC, HBO, ASCAP and AOL

New Providence, Nj

Commanded client-facing support operations through execution and coordination of refunds, exchanges and repair orders. Managed all payments to Samsung service centers across the U.S and executed help desk support for Samsung GSPN (Global Service Partner Network). Liase with company partners to manage claims and ensure efficient and prompt payments.

East Hanover, Nj

Multi-faceted role, balancing store operations, inventory management and customer service. Leader in furniture sales for East Hanover location. Furthered efficient operations through seamless warehouse to store transfers and customer store pickups.•Produced over $30k in revenue per month through consultative sales of retail products

Madison, Nj

Maintained new and existing accounts in the Merchant Service Credit Card division.

New York, Ny

Shadowed senior sales agents and atteneded client portfolio meetings. Fielded account service calls.