Provided organisational leadership and established business vision to achieve sales, profit and revenue goals.Generated revenue approx 5 cr a month by building new business model to companyvisited multiple south markets & research on developing business modellaunched business in Tier1 & Tier2 cities by expanding businessAnalysed strategic, core and support processes to recommend improvements.Provided leadership to develop business plans and promote organisational vision.Implemented operational strategies to build customer loyalty and retention.Streamlined operations to consistently deliver on targets.Monitored sales team performance and provided training to help reach targets.Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.Conducted interviews and hired ideal candidates to complement workforce.Built new business partnerships to drive customer acquisition and generate revenue.

Managed client expectations with professional, considered approach to projects.planning new city launch by handling current city growthtapped critical markets & generated revenueIdentified future capacity and capability needs for successful project planning.Delivered presentations and briefings to senior teams and incorporated changes into project workflows.Outlined and executed strategic risk avoidance and mitigation plans to keep projects aligned with objectives.Enforced set quality standards to deliver key objectives and project KPIs.Utilised in-depth knowledge of client contracts to define project scope, objectives and delivery.Developed and monitored implementation strategies by creating project schedules and work plans.

Maintained up-to-date and detailed knowledge of market developments in procurement category, influencing supply market to deliver business requirements.Contributed to and implemented company procurement strategy for specific category.Conducted market research and analysis to provide insights into how to increase competitiveness of products.Calculated and set selling pricing, considering sales platform, competitor research and category strategy.Used market intelligence and management information to develop and implement category plans and strategies.Negotiated purchase prices at distribution and manufacturer levels to increase profit margins.Managed demand while delivering savings, service improvements and strategic procurement objectives.Monitored product availability and product shortages daily to maintain appropriate stock levels.Forecasted budgets and planned procurement activity to meet wider organisational needs.Evaluated supplier quotations and conducted comparisons to leverage and deliver on budgets.Built strong relationships with suppliers to optimise performance and guarantee contract deliverables.Resolved quality-related issues promptly, supporting swift corrective and preventative actions.

Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.Maintained friendly and professional customer interactions.Forecasted product sales and achieved quarterly and annual sales objectives.Generated monthly and annual sales reports to determine growth and areas requiring improvement.Monitored sales team performance and provided training to help reach targets.Profiled, targeted and prospected territory within and beyond existing customer base to expand reach and revenue.Boosted team morale and overall sales volume by creating incentivising sales contests.Educated customers on available processes and services to increase sales.Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention.Educated customers on available processes and services.Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.Conducted interviews and hired ideal candidates to complement workforce.Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements.Reduced process gaps by effectively training new hires on best practices and protocols.Delivered training programmes within allocated timeframes.Retained existing customers and substantially grew customer base, product line and sales volume.Planned and executed promotional in store events to increase business and sales revenues.

Identified future capacity and capability needs for successful project planning.Delivered presentations and briefings to senior teams and incorporated changes into project workflows.Built collaborative working relationships with project teams.Reviewed performance against targets, appropriately identifying and managing risks and opportunities.Managed client expectations with professional, considered approach to projects.Reported project status and financial updates to stakeholders and collected feedback.Led and motivated project team to meet and exceed project KPIs.Developed and monitored implementation strategies by creating project schedules and work plans.Enforced set quality standards to deliver key objectives and project KPIs.Identified and solved complex strategy problems impacting management and business direction.Planned and led training programmes on staff development.Recruited, hired and provided training for new trainers to complement workforce.Engaged in ongoing training to broaden knowledge, acquire more skills and improve performance.

Negotiated with contractors and vendors to provide cost friendly contracts.Established professional relationships with business partners, shareholders and authorities to develop trust, rapport and reliability.Formulated business plans to maximise growth and lower costs for company.Developed business strategies to establish short and long-term goals for company.Delivered high level of service to customers in effort to build upon future relationships.Elevated customer satisfaction ratings by providing speedy resolutions.Exceeded team goals by partnering with staff to share and implement customer service initiatives.Completed daily billing, collections and reporting duties.Served as main point of contact for outside vendors, connecting with relevant personnel or department.Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.Managed customer relationships through consultative sales techniques to attain individual sales goals.Selected, trained and performance-managed staff to handle high workload with ambitious targets.Created fresh, engaging and compelling copy for marketing and promotions.Optimised sales methods to best acquire, develop and retain customers.Implemented seasonal and special discounts, driving customer engagement through promotions.