Duties involved:• Assist customer in completing and processing the account opening procedures in accordance to the company policy as well as guidelines• Place the order in HK equity market and HK futures market• Enhance and maintain the existing client relationships, answer client's enquiries • Liaise with Finance department, brokers and external authorities to follow up client related issues• Collect corporate actions announcement through CCASS, HKEX, share registrars and sub-custodians• Check and process all entitlements, process subscriptions for IPO, allotment and refund• Knowledge of DCASS• Implement and maintain effective internal control in the operating process to minimize risk exposure• Participate in AFE system enhancements, UAT and perform ad hoc duties

Duties involved:• Handled client's enquiries as well as complaints• Performed daily settlement operation, including securities, futures & options, corporate actions and other CCASS/DCASS operations• Corporate actions, nominee services, IPO & placement• Followed up confirmation, Fund transfer & Trading matching• Performed settlement functions such as trade matching, fund deposit and withdrawal• Coordinated with different department for securities related issues

• Handled the daily settlement operations of securities firm• Handled client's enquiries as well as complaints• Performed SI instruction of securities in HK markets• Performed settlement functions such as trade matching, fund deposit and withdrawal through IBOSS system• Processed IPO applications and allotments• Handled with corporate action of local equities

• Provided securities trading orders with accuracy and efficiency• Assisted clients in account opening and account maintenance, experience on handling individual, corporate and institutional clients• Performed document checks in relation to KYC/CDD, AML, CRS and FATCA• Assisted Team Head in daily business operations and activities in terms of coordination, organization and communication• Maintained and updated Operational procedures from time to time to ensure complied with internal guidelines and relevant regulatory requirements• Performed UAT on system enhancements of ETNET• Liaised with the sales and other departments to streamline the working procedures

• Assisted customer in completing and processing the account opening procedures in accordance to the company policy as well as guidelines• Enhanced and maintained the existing client relationships, answered client's enquiries• Performed document checks in relation to KYC/CDD, AML, CRS and FATCA