Disclosures: www.mutualofomaha.com/disclosure/group-insurance.phpInsurance Licensed in: Illinois

• Co-managed proposal for automated quoting system to reduce process from 48 hours to 20 minutes for 1800 agents in 45 states. Analyzed market trends, internal data, and regulations to identify profitable business classifications and customer solutions. • Collaborated with specialty underwriters to review eligibility and risk of high-end clients with complex coverage needs including excess and surplus lines products.

• Researched new technologies and recommended integration tool to enhance efficiency and productivity for 68 account managers by eliminating 2,250 hours annually. • Met with department heads, managers, and field reps for cross-functional training on personal and commercial insurance, loss control, claims, and sales.

• Increased team productivity by 25% as sole intern supporting 20 underwriters and assistants on builder risk and inland marine accounts with up to $1M in coverage.• Quickly mastered complexities of builder risk assessment and insurance, serving as 1 of only 3 employees trusted to issue associated policies. • Processed 200-300 new business submissions, policy orders, and renewals per month. • Oversaw department introduction and training for Teams and SharePoint integration with internal website. Worked with management to audit, organize, and update content for relevance and accessibility. Led staff training sessions and troubleshooting.