Support, training, and team organization. Skill and experience development of the San Francisco team to achieve record pipeline generation and deals closed by Account Development reps 2 quarters in a row.

Developing customer relationships and pre-sales support for Meraki’s Global Enterprise Segment. In addition to customer outreach and strategic business development for some of Meraki's largest customers, I have the unique opportunity to close business and establish relationships with top customers in both networking and physical security.

Providing technical and administrative support for Cisco Meraki customers. Responsible for all levels of the Meraki customer support with a white glove approach to support and customer experience.

Technical support and maintenance for broadcast television and live events- Implementation and brake/fix solutions for broadcast production equipment and production programs including Avid, Sony, Windows, Adobe CC, Wirecast, Vistalink, and Evertz- Video production for television and web content including camera operation, editing, and audio- IT support and network management for a collaborative video editing environment and corporate offices - Transmission design, distribution, and troubleshooting for live programming- Data entry, functional documentation, and conceptualizing procedures for operations and training

Transmission Operation Center (TOC)The NBC sports production facility is capable of simultaneously broadcasting live programming on multiple channels in major markets. Our facility can transmit over fiber, IP/LAN, satellite, and online.- Transmission and signal flow management for live events and in studio production- Quality assurance for all productions and on air programming- Communications and technical director production switching for live events.

Content Production for web- Camera Operation, Audio, Editing, and color grading- Multicam live streaming- Writing for digital content, product/event description- Audio production using Logic/ProTools, Zoom, Universal Audio, Apogee- Proficient in Adobe Illustrator, Premiere, and Photoshop. - Proficient in Avid Media Composer, Symphony, Newscutter, Piero/Libero, iNews

Working as an editor and project manager to produce promotional video for the Office of Research and Sponsored Programs at San Francisco State University. I am a videographer and editor of a small team that produces short videos that highlight the effectiveness and success of SFSU grant funded projects in virtually every department.

-Providing content for St. John's Playhouse live on weekdays from 2-7pm, and production of House Nation 10pm Saturdays.-Social media platform management and content for St. John (Facebook, Twitter, Instagram)-Content creator for the 99.7 NOW! website, cross platform blog writing, photography, and due diligence for live shows.-Promotions/event coordination with our street team and

My duties included opening the theater, moving film prints, maintaining 35mm film projectors and digital units. Oversight of a small team of employees working concessions and ticketing. Often the first person to arrive, and the last person to leave.