● Increased the monthly service verification from 60%-70% to consistently over 96% through overhauling the operational process, implementing new communication guidelines and metrics● Managed multiple teams and direct reports that generate more than 20% of total company revenue● Coordinated all operational hiring efforts by recruiting, conducting interviews and recommending potential candidates for hire while trying to increase employee retention. ● Developed and implemented customer portal that includes real time data to streamline communications and preemptively answer questions and concerns through data transparency. Currently building a subcontractor end to the portal.

● Improved measurement turnaround time by over 50% by upgrading communication and streamlining the workflow. ● Managed fully remote team of 5-7 measurement specialists.● Advised the executive team through many capital projects and analytics, leading to revenue increase of over $1 million.● Built and developed, from the ground up, companywide analytics, reports, and business intelligence tools to increase internal transparency and ownership. ● Assisted in a complete operations reorganization, focusing on increased productivity by empowering employees to focus on quality and relationships rather than tasks and to-do lists.

● Increased affiliate members spending by over $1.1 million per month through comprehensive marketing campaigns and specialized targeting strategies.● Improved bottom line affiliate revenue by 62% in first year.● Collaborated with multiple Fortune 100 businesses to create member focused savings programs available to over 10,000 companies within the Command7 network.

● Decreased weekly accounts payable process from 4 hours to 15 minutes with automation.● Created analytical report that combines 5 data tables to create proactive tracking of payments to over 100 key suppliers.● Completed the Managerial Development Program focused on leadership development and career progression.● LEAN/Six Sigma White Belt Certification course completed.

• Motivated and assisted students to acquire success in classes through improved understanding and study habits• Instructed students in different Excel skills in preparation for Excel based projects• Displayed effective time management by grading over 1000 assignments weekly, resulting in prompt feedback to improve student learning• Recognized as “Employee of the month” for strong work ethic and quick completion turnaround

• Achieved top score among inside sales interns in state licensing exam through productive research and study habits• Applied sales techniques from trainings resulting in 3rd most accounts sold among the local office of 15 interns • Collaborated daily with team members and performed research to present the innovative idea of the “RightTrack Focus” program to top level management

● Co-Founded a business on BYU- Idaho campus that produced and sold duffel bags made from recycled billboard material● Rotated through business functions such as operations, marketing and finance as part of the leadership training to reduce lead times, increase revenue and create brand awareness● Computed and implemented sales goals resulting in a 179% weekly revenue increase● Analyzed and improved budget resulting in gross margin percentage increase of 10% in 2 weeks● Managed finance team to prepare and present financial status and projections to team, audit committee, and board of directors● Evaluated the worth of the company, created presentation for buyers, led company evaluation of buyers and sold company

● Led team of interns to explore potential conversion of client’s restaurant from a “sit-down” to a “fast casual” dining experience ● Led due diligence team in researching 7 major cities and identified which city would be most compatible for the quick service conversion ● Created and distributed online surveys to specific demographics in multiple cities● Organized and presented findings with recommendations, projections, and geospatial impact analysis to the client

● Resolved and managed miscellaneous problems associated with more than 300 apartments while promoting good landlord-tenant relations through constant interactions ● Able to quickly learn and adapt on the job; Recognized for ingenuity for regularly completing solo projects with little to no prior experience