Designing, piloting and scaling innovative strategies to drive growth for Zillow in partnership with our nationwide network of real estate agents and team leads.

Engagement Manager within the Strategy Consulting practice (formerly Monitor Group).Served as Chief of Staff for $1B+ sector, driving growth despite COVID-19 headwinds:- In the height of the pandemic, analyzed sales pipeline to identify new deal opportunities, triaged underperforming segments, and aligned leadership response resulting in revenues 5% above plan and a 10% increase in pipeline- Managed integration of four businesses. Created and implemented new processes for financial forecasting and reporting, directed practice-wide change management and coordinated business activities of 57 senior partners, enabling $133M in integrated salesGrowth Strategy experience: - Led 4-person team to identify $7M of revenue-generating and cost-cutting opportunities across Sales organization; managed 15 stakeholder relationships to gain adoption among long-time employees and begin capturing value- Directed profitability analysis for 11K customers revealing that 14% of accounts were unprofitable; designed and implemented pilot immediately reducing unprofitable ordersSales / Marketing Strategy experience: - Conducted sales funnel analysis for CMO of $1.5B auto company to identify drivers of lost sales; analysis revealed disparities in dealer close rates and pinpointed data management deficiencies - Conducted multi-national survey to understand how customers value faster product delivery; analysis validated business case, informed product positioning, and identified $250M of new opportunities - Co-created new ordering process and optimized supply chain for bespoke products by organizing SME workshops, leading investigative data analyses and benchmarking; pilot demonstrated 67% reduction in product delivery timeProduct Management experience: - Served as Product Manager for new cognitive technology asset. Led customer needs assessment and competitor analysis, improved go-to-market fit, led 7 developers and managed $169K budget to create sales-ready prototype

Senior Consultant within the Strategy practice (formerly Monitor Group)

Co-founded a medical device company to develop a tool that automatically adjusts the volume of oxygen delivered to a patient based on their blood oxygen level (similar to a thermostat activating/deactivating an air conditioner based on current room temperature)

Held a variety of positions during six years of Naval service, including: - Air Defense Liaison Officer: Crafted air defense plans protecting 5500-person carrier strike group throughout deployment to Arabian Gulf area of operations. Served as principal representative to Strike Group Admiral and Senior Staff for all Air Defense matters.- Combat Systems Officer: Department Head leading 55 sailors ensuring 24/7 functionality for all Combat, Communications and Navigational equipment during deployment in hostile waters.- Fire Control Officer: Section Manager leading 20 sailors in the maintenance and operation of the ship's air defense radar and missile system.- Communications Officer: Led one mid-level manager and 12 sailors in maintaining all off-ship lines of communication (e-mail/internet, radio circuits, messaging systems) and managed 80+ computers on two separate networks for 200+ users.- Foreign Exchange Officer supporting the Royal Canadian Navy: Responsible for planning and executing high-level special projects impacting the Royal Canadian Navy training system.