Samuel Johnson Email & Phone Number

Charlotte, North Carolina, United States

- Oversees a residential amenity space redevelopment project, aligning the brand vision with target demographics, resulting in increased community interest and occupancy rates.- Collaborates with partners to establish project objectives and milestones, consistently communicating project progress and updates, fostering transparency and alignment throughout the project lifecycle.- Spearheads market research initiatives, identifying key trends and consumer preferences, thereby optimizing marketing campaigns for enhanced reach and effectiveness.- Conducts detailed financial analysis, tracking ROI metrics, and utilizing insights to guide strategic marketing decisions and resource allocation.- Fosters a collaborative and high-performance team culture, providing mentorship and guidance to team members, resulting in enhanced productivity and cohesive teamwork throughout the project duration.

Greensboro, North Carolina, United States

- Managed all facets of property rehabilitation, tailoring renovation plans to resonate with the target audience and current market trends.- Implemented innovative marketing initiatives, contributing to a 15% increase in property occupancy within a 2-month timeframe.- Trained new and current property staff, updating knowledge and understanding of company policies and procedures. - Set up growth goals to appraise the development of new company personnel, ensuring confidence with daily procedures. - Completes accounting month-end procedures, including property write-offs, finalizing petty cash accounts, auditing new and upcoming accounts, etc. - Orchestrated vendor partnerships and oversaw vendor relations, ensuring alignment with brand objectives and cost-effective solutions.- Executed comprehensive market research, utilizing data-driven insights to drive decision-making processes in property enhancement strategies.

Cary, North Carolina, United States

- Implemented new strategies to follow up with delinquent residents to decrease property delinquency to less than 1.8% within two months with no pending legal proceedings. - Managed distressed residents during office personnel changes, property renovations, and continuing maintenance issues. - Performed account and file audits, inspecting for errors and addressing them as needed. - Interviewed and trained new leasing and marketing professionals, set up progress goals, and verified the understanding of policies and procedures. - Assisted in managing petty cash accounts, and reconciled them appropriately in BOA software. - Finalized accounting on previous tenant accounts, associating any necessary charges, pending unit condition. - Oversaw unit renovations, engaged with vendor and onsite maintenance teams to ensure unit turnover timeframes to meet make-ready dates, etc.- Managed the non-renewal process of long-term residents to complete unit renovations and increase monthly gross potential rents.

Durham, North Carolina, United States

- Assisted in bringing occupancy from the high 80th percentile to over 94 percent occupied, and 100% leased in less than 4 months. - Cut property signage costs by approximately 3k by implementing personal skills to make vinyl decals, covering previous management signage.- Managed resident events, implementing new ideas while taking precautions during COVID-19. - Built a rapport with tenants to better understand complaints and aid in decreasing unit turnover rate. - Assisted at multiple sister properties, inspecting property issues, and auditing current tenant accounts for errors, assessing as needed. - Assisted in raising rental rates by over 26 percent within 7 months of property takeover. - Achieved “top leasing” status in the company region within the first month of employment, securing 20+ leases during the management transition.

Durham, North Carolina, United States

- Assisted in the transition process for a newly acquired asset.- Collaborated with team members to ensure smooth integration of operational procedures.- Conducted comprehensive property assessments to identify areas for improvement and optimization.- Supported administrative tasks including data entry, documentation, and record-keeping.- Adapted quickly to new systems and processes to maintain continuity of operations during the transitional phase.- Contributed to the development of SOPs to streamline workflow and enhance efficiency.- Provided administrative support to the management team in various capacities as required.