Mobile Engineer
Current- Developed a mobile-based ticketing POS system for bus agents, automating the ticketing process and improving transaction speed by 30%, resulting in a smoother customer experience and increased operational efficiency.- Collaborated with designers and product managers to implement intuitive user interfaces that improved app usability, reducing user drop-off rates by 20% in key app features.- Optimized the app's codebase by refactoring legacy code, which reduced app crashes by 25% and improved load times by 15%, leading to higher customer satisfaction and fewer support tickets