1. Developed annual plans, long range plans and projects for Retail business and ensured alignment of senior management KPIs with the AOP plan.2. Tracked & monitored key metrices for TW portfolio. Conducted detailed variance analysisand recommended corrective actions.3. Improved profitability for low profit regions.

1. Instrumental in launching Bring Your Own Device (BYOD) application and Lead Management System for employees.2. Supported sales team for Retail Term Deposit product through identification of propensity base for cross-sell and product penetration. 3. Collaborated with cross-functional departments like Process & Quality, Marketing, Information Technology, Business Analysts for enhancing product features and Go-to Market strategies.4. Performance update to Senior management on RTD, LMS and BYOD products.5. Delivered key projects with business impact and enhanced systems such as Core Banking system, Wizard, Internet and mobile banking app, Corporate Internet Banking, Charge engine etc.

1. Conceptualized, developed and managed the life cycle of new product - ELITE savingsprogram for High Net-worth Individuals (HNIs) in collaboration with cross-functionteams.2. Developed go-to market strategies, built processes, conducted pilot testing and ensuredregulatory compliance.3. Tracked, reviewed and monitored day-to-day program activities related to IT, operations,sales, and customer engagement during and post launch .4. Implemented training and development initiatives across user levels.

Manage portfolio of High Net worth clients having minimum (TRV) Total Relationship Value of Rs. 25 lakhs

1. Assisted HNI clients (above 25 lakhs TRV) in making beneficial and strategic decisions regarding investments and managed their portfolio.2. Kept client financial plans optimized for current market trends and economic conditions.3. Guided clients based on their risk profile to create diverse portfolios basis individual needs.4. Focused on deepening relationship with existing base to grow CASA book and overall investment portfolio with periodical evaluation & risk profiling.