Telecom Analyst working with ADS getting the telecom department built and finding savings for ADS.

I am in charge of MACD of 60 locations in North America. I handle all the billing for all Data and voice lines in the Us and Europe. I work to resolve all billing issues for the sites. Order and keep records of all services we have at all of our locations. Trouble shoot data services issues and place the ticket for repair and follow up until resolved. In charge of the configuration and order any new or replacement services in any and all of our locations. Handle the conference call services through three carriers for our employees. Project manage new sites and or replacement of old equipment. Resolve any and all issues through various carriers and lead the conference calls and send out all correspondence so that the necessary departments know the progress of the situation.

Project Manager handling all escalations for maintenance Ds1 issues. On site support as the AT&T liason between The Huntington Bank and AT&T. Assists with issues on provisioning, maintenance and billing.

timelines and escalation of any missing time lines on the project. Ran the project of installing WAP in locations in the United States, Europe and Asia. Installed all new conference call phones in the United States.

Manager over Hicap, special service technicians in the Columbus area. foreman 2004 to 2008 and then again 2010 until i left the company in 2011

changed procedures and worked on processes for saving money in network departments.Started at AT&T in 1980 as an operator and moved up the ranks to management. Worked as a contract manager, service manager, project manager, and network manager.