Developed queries and reports providing quality related information needed to make informed business decisions. Provided data analysis to management and customers focusing on daily yield. Delivered monthly customer scorecard metrics (quality, scrap, customer returns, RMA, and on time delivery) to management and customers. Participant on cross-divisional team to evaluate analysis of failures (Nomads), track trends and initiate Return Material Authorization if… Show more Developed queries and reports providing quality related information needed to make informed business decisions. Provided data analysis to management and customers focusing on daily yield. Delivered monthly customer scorecard metrics (quality, scrap, customer returns, RMA, and on time delivery) to management and customers. Participant on cross-divisional team to evaluate analysis of failures (Nomads), track trends and initiate Return Material Authorization if required. Automated Out of Box Audit process to error proof QA inspection. Worked with customer engineers to write incoming inspection and in process inspection criteria. Performed functional and visual inspection critical to quality on received and shipable goods. Participant of Internal Quality Audit Team (ISO 9001-2008 and ISO 13485) Show less

Managed quality production and scheduling, including cross training and developmentEvaluate and disposition of nonconforming productUtilized 8D methodology for problem solvingCommunicated with customers regarding quality of the productKey player in successfully passing ISO 9001 auditReduced cost of calibration by only calibrating tooling that was in use.

Headed investigation and disposition of nonconforming productsTrained and successfully implemented 5S methodologyUtilized 8D methodology for problem solving

Provided support for the Medication Delivery Nutrition business which provides parenteral nutrition and Global Technical Services providing instrument service and support for infusion pumps.•Managed quality test and inspection operations of medical devices. •Nonconformance Coordinator and Administrator for the Phoenix facility.•Initiated Corrective Action Requests, monitored and drove preventive and corrective actions to closure. •Designed and implemented training programs to… Show more Provided support for the Medication Delivery Nutrition business which provides parenteral nutrition and Global Technical Services providing instrument service and support for infusion pumps.•Managed quality test and inspection operations of medical devices. •Nonconformance Coordinator and Administrator for the Phoenix facility.•Initiated Corrective Action Requests, monitored and drove preventive and corrective actions to closure. •Designed and implemented training programs to develop team, facilitate efficiency, and improve performance.•Identified and assessed regulatory and quality risks in activities and processes. •Interfaced with FDA, Corporate, and Internal auditors, all FDA audits resulted in zero 483's. •Ensured adherence to strict quality control procedures utilizing ISO 13485 and 21CFR Part 820 Quality System Requirements. •Led cross-functional and cross-divisional teams on process improvement projects. Show less

Member of Six Sigma Applied Statistics GroupQuality Technician (2002-2004)•Contributed to the Six Sigma team in application of DMAIC methodology to improve yield for key product line. •Participated on process improvement team to achieve manufacturing process control objectives. •Generated a quarterly Continuous Improvement Plan to document Six Sigma activities for customer review.•Experienced with tools to support data collection, analysis and communication… Show more Member of Six Sigma Applied Statistics GroupQuality Technician (2002-2004)•Contributed to the Six Sigma team in application of DMAIC methodology to improve yield for key product line. •Participated on process improvement team to achieve manufacturing process control objectives. •Generated a quarterly Continuous Improvement Plan to document Six Sigma activities for customer review.•Experienced with tools to support data collection, analysis and communication functions.Quality Technician- Lead auditor QS9000 (1998-2002)•Devised implementation of internal audits required for compliance to regulatory and QS9000 standards which resulted in zero nonconformance during regulatory audits. •Initiated Corrective Action Requests, monitored and drove preventive and corrective actions to closure utilizing 8D methodology.• Identified and assessed regulatory and quality risks in activities and processes. Quality Inspector (1994-1998)•Passed the Technical Battery Test (TBAT) as a grade 5•Performed Die high power inspection after etch, photo resist, and flip chip on 12” wafers .•Etcher for Moat and HF. Show less