One of the top producing stores in the district, slated to do 12 million in sales this year.Responsible for 65 associates, 5 supervisors, and 4 leads.Through retraining, and expectation level setting achieved midterm shortage numbers under 1% of store goals.Focused on diversity and inclusion with hiring process, and succession planning.

Directed all merchandising activities of number one volume and square footage apparel department in the company. Total store volume was $45 million a year, with 100 associates.• Coordinated efforts with operations manager store achieved OSAT scores of 80%.Coached new associates with credit solicitation skills and improved individuals’ performance by 500%.Assisted in Bopis, SFS, STS, and curbside pick up orders.

Through strategic planning and coordination efforts with Merchandising Assistant ended first quarter of 2022 with a double-digit sales increase gain. Staff of 60 plus associates. Resided in all operational areas including human resource functions, front of store, warehouse and receiving, cash office, and safety.

Achieved 100% of stores operating income and sales plan last year. Improved store ranking 5 places in 2019 through improved customer service, grass root events, and utilization of all company sales data.116% to credit card acquisition goal through leading by example, coaching and mentoring associates in 2019. Store was in top 50 stores for new accounts.High level of execution of merchandising; experienced in soft lines, and hard lines.

Drove Preferred Customer penetration rates 4% by training, and developing new hires, while coaching tenured associates to improve store culture.Associate of the Month in March 2018.Managed the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise was placed on the sales floor in a timely manner, and goods were received properly. Oversaw sales audit process, including daily deposit. Provided timely and effective feedback to cashiers on register errors, and discrepancies.Participated in on boarding process by mentoring new hires.Worked closely with the Operations Manager/General Manager to ensure alignment in meeting business objectives.

Lead diverse team of 2 assistants, 5 merchandising managers, and 50 associates to achieve store goals and objectives.Increased stores sales by 13% and improved overall sales ranking the first year through structured strategies, and critical thinking skills. Actively participated in peer group discussions to identify trends and/or barriers to business performance.Partnered with Buyers and Planners to address merchandise opportunities, improve stock turn, and increase sales per square foot.Improved shortage results 1.5% through ongoing partnership with store and corporate loss prevention.Development and coaching of all associates. 2 Assistant Managers promoted to General Manager, and 3 Merchandising Managers promoted to higher volume locations.Highest overall Customer Service Scores in the district 2013, 2014, and 2015.

Achieved 100% scores on corporate audit of company and federal requirements by implementing effective and efficient processes and systems.Promoted to a higher volume location within first year.District trainer for new receiving process and technology. Reduced store turnover utilizing and promoting all retention tools including recognition opportunities, contests and training.

Managed 5 area managers, and up to 90 associates in number one volume store in the chain.Reinforced all company and store expectations through daily store rallies, and weekly manager meetings. Discussed sales, service, shortage, safety, credit, and advertising.Developed on boarding process for new hires to improve overall store retention and employee morale.Recruited, interviewed, hired, trained and developed associates and area managers.Materials and inventory management.Ensured a clean, safe working environment for all personnel and visiting customers.Monitored and evaluated the safe and efficient loading and unloading process of freight.Conducted monthly inspections to ensure compliance with local state, and federal safetyregulations, as well as OSHA compliance.Inspected working conditions of tools and equipment needed for safe operation and reported the correction of any adverse condition that exists. Reviewed financial information and adjust operational budgets to promote profitability.