Sandra Lewis

Sandra Lewis Email and Phone Number

Former Pharmacy Service Rep with Express Scripts @ Lionbridge
waltham, massachusetts, united states
Sandra Lewis's Location
Zephyrhills, Florida, United States, United States
About Sandra Lewis

Customer Service Call Center, Eligibilty Representative, Pharmacy Service Representative. Recently trained in Coverage Review Determination/Processing Prior Authorizations using Ceres and C360 systems...Trained in Private Label(Catamaran). Must be able to meet weekly production goals...Registered Pharmacy Technician with State of Florida.Worked orders for Client specific groups, blister pack cards/unit dose, requests received from the ALF or NH, Doctor, Patient or Family member, includes setting up patient file, calling, documenting and prepping patient order to forward to Pharmacist for review!

Sandra Lewis's Current Company Details
Lionbridge

Lionbridge

View
Former Pharmacy Service Rep with Express Scripts
waltham, massachusetts, united states
Website:
lionbridge.com
Employees:
4959
Sandra Lewis Work Experience Details
  • Lionbridge
    Internet Accessor
    Lionbridge Mar 2016 - Present
    Florida
    Reviewing online search results in order to improve the Mobile Users content and quality. Required to provide feedback and analysis on content found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this role involves reviewing the language used in the search results by examining grammar, tone and cultural relevance. Through this work you make valuable contributions by expressing your opinion on the quality and content of what is currently out there on the web. You will play a part in improving the quality of one of the largest search engines in the world using both your PC and required cell Phone device.
  • Spar Inc.
    Retail/Reset Merchandiser
    Spar Inc. Mar 2015 - Present
    merchandisers must stock or restock product according to a new plan. This may necessitate tearing down and rebuilding whole sections of the store; the merchandiser must be able to follow a planogram, or diagram, of the new shelf or display. Resets can be quite large and complex, and completing them successfully requires merchandisers to be able to complete the work on schedule and according to plan.Merchandisers unload products from the warehouse or truck and take them to the stocking area. They need to be able to lift and open heavy boxes and determine which merchandise goes where.Planograms are the merchandiser's blueprint. A planogram tells him where and how the manufacturer or store manager wants the products displayed. It may include drawings and dimensions of aisle shelves, end cap displays, or specially constructed stand-alone displays
  • Express Scripts Aka Medco Health Solutions
    Pharmacy Service Representative
    Express Scripts Aka Medco Health Solutions May 1987 - Jun 2014
    Netpark, Tampa, Florida
     Processed phone, email, mail, and faxed orders in an accurate and timely manner while verifying all customer and order information. Coordinated resolution of orders in question and contacted customers when follow up was required. Delivered positive and effective communication with customers, co-workers, and internal departments to resolve customer concerns and questions. Educated clients on Mail Order processes.Acquired information necessary to complete processing of requests. Served as a liaison between customers and the pharmacy or call center. Interacted with other departments to resolve customer issues. Resolved routine and complex questions and requests utilizing the phone and computer. Managed all customer inquiries in a polite, professional, and expedient manner. Nursing Home Desk responsibilities, including: Set up patient accounts through Microsoft Access database for specific client to ensure member/patient who resided in a nursing home or assisted living facility would receive orders in the proper packaging. Processed new prescriptions or refills received via phone, fax, or mail. Faxed all new set ups to the Client and documented each set in the patient’s records via ESD. Trained new team members Worked collaboratively with pharmacists and the Director of Nursing Performed Customer Service responsibilities and picked up Eligibility Representative responsibilities, including: Coordinated and communicated with Client Service Teams and Client Benefit Offices. Effectively communicated with both members and Doctor’s Offices. Interfaced and communicated with internal customers (CS, HE, QA, Conductor and any other Area of the pharmacy) Processed orders to completion, including routing prescriptions to other pharmacies. Processed emergency requests
  • Express Scripts
    Prior Authorization
    Express Scripts Jan 2014 - May 2014
    Tampa/St. Petersburg, Florida Area
    taking requests from Call Center/Doctor's office via fax (Ceres/C360 systems)making coverage review determinations by entering coverage criteria that meets with Plan Benefit design. Verifing rejected prior authorizations, forward to pharmacist for review.
  • Medco Health Solutions Usa
    Eligibility Respresenative
    Medco Health Solutions Usa Jan 1988 - Oct 2003
    Tampa/St. Petersburg, Florida Area
    processing patient invoices, review, identify, resolve order issue. Worked close with Registered Pharmacist, making calls to patient, to MD office, emailed or called Clients to problem solve and make system corrections for emergency orders. Report potential eligibility problems received via Eligibility system data tapes.
  • National Rx Services/Merck/Medco
    Customer Service Representative/Inbound Call Center
    National Rx Services/Merck/Medco May 1987 - Oct 2000
    Tampa/St. Petersburg, Florida Area
    Taking Inbound calls from patients to process refill request, order status, solve problems, emergencies orders. Able to navigate through a Windows based system, use multiple system applications, type while speaking to patient, document clear comments. Able to multi-task.

Sandra Lewis Skills

High Level Of Customer Service Standard Able To Work Effectively Independently And In A Team Environment Able To Manage Time Efficiently Able To Conduct Research And Exercise Good Judgment Demonstrated Initiative Proven Self Reliance And Resourcefulness Excellent Problem Solving Skills Pc Proficient And Able To Work In A Windows Based Environment Able To Multitask Able To Handle Stressful Situations In A Fast Paced Environment Good Listening And Speaking Skills Required Access Microsoft Excel Public Speaking Call Centers Research Strategic Planning Teaching Team Building Process Improvement Microsoft Word Social Media Outlook Problem Solving Training Microsoft Office

Sandra Lewis Education Details

  • Eastside High School
    Eastside High School
    Music Theory And Composition

Frequently Asked Questions about Sandra Lewis

What company does Sandra Lewis work for?

Sandra Lewis works for Lionbridge

What is Sandra Lewis's role at the current company?

Sandra Lewis's current role is Former Pharmacy Service Rep with Express Scripts.

What is Sandra Lewis's email address?

Sandra Lewis's email address is ca****@****aol.com

What is Sandra Lewis's direct phone number?

Sandra Lewis's direct phone number is +178189*****

What schools did Sandra Lewis attend?

Sandra Lewis attended Eastside High School.

What are some of Sandra Lewis's interests?

Sandra Lewis has interest in Electronics, Technology, Social Media, Internet, Sweepstakes, Watching Tv, Love To Singing, Home Improvement, Reading, Love Music.

What skills is Sandra Lewis known for?

Sandra Lewis has skills like High Level Of Customer Service Standard, Able To Work Effectively Independently And In A Team Environment, Able To Manage Time Efficiently, Able To Conduct Research And Exercise Good Judgment, Demonstrated Initiative, Proven Self Reliance And Resourcefulness, Excellent Problem Solving Skills, Pc Proficient And Able To Work In A Windows Based Environment, Able To Multitask, Able To Handle Stressful Situations In A Fast Paced Environment, Good Listening And Speaking Skills Required, Access.

Who are Sandra Lewis's colleagues?

Sandra Lewis's colleagues are Jakub Krychowiak, Cir Cadia, Avery Winters, Ami Davé, Eugenio Zazzara, Raj Raj, Natalia Kulikova.

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