Sandra O. Email and Phone Number

• Developed and created our Distributor and Supplier Regional Coverage Maps for the U.S., Canada, Mexico, Caribbean, and Central American. Maintain and update current regional coverage maps for internal and external use frequently used by our Clients, Field Personnel, Subcontracting Team, Sales and Marketing.• Create, format and prepare reports and matrixes that present: Annual Spend, Cost and Pricing Comparisons, Service Gaps, etc. for Suppliers and Distributors.• Create and update Supplier Annual Business Reviews; which include Supplier’s Annual Spend Reports, Cost and Pricing Comparisons, and our current Client Growth.• Support the day-to-day maintenance and organization of contracts in our Contracts Management Software systems (Pivot), including assisting with System functionality; contract request intake process, and password/access requests for our Customer List Portal.• Compile and distribute Regional Contracting Survey to create our Distributor ScoreCards which include: Monthly and Quarterly Sales, Fill Rate, Quality Assurance, NIR Timely Implementation, Meet The Truck Audits, Product Availability, etc.• Training Coordinator for all new hires for the Contracting Department (Analyst and Supplier Chain Managers). Responsible for identifying, facilitating and monitoring training activities for new hires to ensure they receive all required training. Assessing training needs, assist in developing internal training programs, providing feedback, and monitoring outcomes.• Created an after-work hiking group for our Wellness Group. Put together hiking information for HR to distribute to all employees: coordinates for meetup location, description of trail, distance and terrain along with a copy of trail map.

• Check-in client and patient with complete medical updates (spay/neuter status, immunization status, healthy history and current medications) in patients’ medical records and obtain a brief synopsis of the reasons for the visit.• Seek the assistance of doctors or technicians immediately when assessing potentially critical patients.Explain delays to clients to ensure the comfort of clients and patients during their waits.  Monitor patients’ behaviors and note potentially aggressive behaviors.• Provide compassion and comfort to grieving clients during euthanasia’s or deaths of their pets or while providing clients with information regarding options available for the remains of deceased pets.• Process and help clients complete CareCredit applications. Complete or file pet health insurance claims on behalf of clients. Process clients’ cash and credit card payments, accurately record all payments in client/patient records and in the bookkeeping system. Answer clients’ questions regarding charges, or refer questions to the appropriate colleague.• Implement bookkeeping procedures: AP and AR and Managing Bank Accounts. Enter all deposits, payable and receivable transactions in Peachtree.

• Responsible for obtaining signed contracts, purchase orders, change orders and bonds, ensuring corporate compliance, including flagging any modifications made to the original contract by the subcontractor and distribute to the appropriate parties for review and approval.• Communicate with Subcontractors, Project Managers and other site employees to coordinate completion of subcontracts. Conduct modification and revisions to contracts once reviewed and approved by team.• Review and track status of contracts, changed orders and bonds.  Create and distribute weekly Status Report to team.• Provide support and training for field personnel regarding contracts, bonds, contractors licensing, subcontractor’s state registration and insurance issues.• Service as liaison between Subcontractors, Operations Personnel, Financial Services Personnel regarding contracts, bonds and insurance.• Final execute and prepare the Training Manuals of new projects which included standard and project specific documentations along with the company’s various Insurance Plans.• Volunteered to participate in the company’s quarterly Military Housing Newsletter.  Responsible for providing creative ideas and highlight current or upcoming projects for future articles to publish in the newsletter.  Collected necessary information in order for our marketing team to write the articles.Was awarded the Employee Spotlight Award in November 2007.

• Run a Residential Real Estate Development office of approximately five professionals in which the company builds 6-10 high-end custom homes annually. • Implement bookkeeping procedures: AP and AR and Managing Bank Accounts. Enter all deposits, payable and receivable transactions in Peachtree. Responsible for paying invoices in a timely fashion and keep track of credits that were applied with vendors and make deposits directly to company bank accounts.• Complete & process payroll for all employees, keep track of vacation/sick time, employee reimbursements and filing 1099 and W2 forms.• Providing all necessary documents for general liability and payroll yearly audits. Obtaining and maintaining current permits and licenses.• Office Organization – Filing bank statements, receipts, company insurance, Certificates of Insurance, ordering office and job site supplies, etc.• Maintain lists of outstanding company issues and perform follow up until issues are resolved in a timely fashion.• Tracking, scheduling & receiving of light building materials, i.e. decorative hardware, light fixtures, tiles, etc.• Overseeing all administrative, leasing and maintenance responsibilities of rental properties.- Collect, track and deposit all rental receipts and security deposits.- Communication with residents about all building issues, address concerns and assist with all resident service requests.- Process applications and coordinate lease signing with new residents.- Submission of vacancy information to the Supervisor; schedule and conduct move-out inspections.

• Assisted in the billing process:• Prepare Scope Changes that were submitted to the client for their review.• Prepare Change Orders and Purchase Orders to the subcontractors that were approved by the client.• Responsible for organizing the distribution of bid packages and associated drawings for RFPs.• Log, updated and compile Architectural and MEP drawings (shop drawings).• Tracked current Certificate of Insurance from all Subcontractors.• Responsible of collecting and organizing all close-out items for the Client: Warranties, Operations & Maintenance Manuals and As-Builts.• Assisted in completing various correspondence, memos and letters for the Managing Director, Vice President and Project Managers.