* Planned, prepared and delivered lesson plans and instructional materials that facilitate active learning.* Instructed and monitored students in the use of learning materials and equipment.* Use relevant technology to support and differentiate instruction.* Managed student behavior in the classroom by reenforcing rules and procedures.* Maintained discipline in accordance with the rules and disciplinary systems of the school.* Provide appropriate feedback on work.* Participated in department, school, district and parent meetings.* Established and communicated clear objectives for all learning activities.* Prepared classroom for class activities.* Observed and evaluated student's performance and development.* Assigned and graded class work, homework, tests and assignments.

Educated customers how to use company systems, complete forms and obtained desired services.· Evaluated customer information to explore issues, developed potential solutions and maintained high-quality service. · Resolved customer complaints and addressed requests and need. · Conferred with customers about concerns with products or services to resolve problems and answer any questions.

·Answered telephone calls to field inquiries from students and various other callers seeking information.· Promptly received and forwarded incoming communications, such as phone calls, emails, and letters to appropriate staff. · Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.

·Answered telephone calls to field inquiries from students and various other callers seeking information.· Made telephone calls to students or family members to keep updated with current and future events. · Composed sensitive, confidential reports and documentation. ·Assisted staff complete special projects by organizing documentation and supplies to handle forecast demands.