Currently - day to day management of a second line/desktop support team. Always looking to broaden skills in management following on from original University Degree.Previously - Day to day management of a busy Data Centre team with separate remote DR location. My team recently implemented a £1million SAN replacement and are currently switching from VMWare to Hyper-V with a future view to moving to Cloud. Moving from owned DR to CoLo and Cloud DR. My area covers all areas of Storage / Backup / Server provisioning (including Windows, Unix, Linux and legacy Netware)Specialties: Although generally no formal training (pitfall of working for Local Authority), i have excellent experience and problem solving in the following fields.1. General desktop architecture.2. Novell servers and apps3. Cisco switching/routing4. Network cablingAlso qualified Prince2 Foundation level. ITIL version 3 Foundation.5. CISCO VOIPI'm also experiences in people management, based on my current role.