Sandy Yang Email & Phone Number

Sydney, New South Wales, Australia

Oversees the entire product distribution cycle with key responsibilities below:- Develop and implement product strategies in alignment with the overall business objectives- Gather and analyse data to make informed decisions about product procurement, pricing, and positioning. - Manage and monitor flow of supply chain from sourcing, inventory, logistics and delivery of products to resellers and end users.- Build and maintain strong vendor relationships through effective communication, collaboration, and strategic alignment during negotiations of terms and pricing.- Collaborate with cross-functional teams including sales, marketing, finance and operations to utilise expertise and resources collaboratively to achieve shared business goals.

Plays a key role in assisting the sales team to achieve sales objectives and ensuring smooth operations within the sales process:- Manage the sales order process, including reviewing purchase orders, verifyingpricing and product availability, and entering orders into the system accurately.- Provide assistance to customer inquiries, including order status updates and productinformation.- Compile sales data, generate reports and present findings to the sales team.

Rosehill, New South Wales, Australia

Reception:- Ensure all phone calls are handled appropriately and efficiently across the company.- The reception function owns the reception area and show rooms. Both areas need to be kept in pristine presentation at all times. This includes following the daily task list for the reception area.Administration: - Invoicing – on a daily basis complete the invoicing for Australia based operations - Filing – on a daily basis complete the days filing as directed by the Office Manager.- Debtor account set up - ensuring debtor account applications are processed through both CRM and Exonet correctly.- Complete customer approval letters.- Scan all documents into Exonet.- Where required, record PPSR details.- Match creditor invoices with creditor statements and notify admin of any discrepancies.- Proactively purchasing intangible products (Service contracts, Software Licenses) whenrequired.- Receipting and invoicing intangible products as they are delivered.

Homebush, New South Wales, Australia

Oversee all aspects of store operations to ensure its efficient functioning and profitability. Key responsibilities include:- Lead a store team through focused ability in coaching, motivating, and goal setting to provide guidance and support for the team members to create a customer driven culture.- Develop sales strategies and implement initiatives to drive revenue growth. Monitor sales performance, analyse sales data, and take corrective actions as needed to achieve or exceed sales goals.- Implement in-store policies and procedures to maximise efficiency and consistency for customer experience.- Lead by example in delivering exceptional customer service, address customer inquiries and complaints promptly, and create a welcoming and positive shopping environment.- Other key responsibilities include: Inventory Management, Visual Merchandising, Policy Compliance.

Sydney, Australia

Plays a pivotal role in supporting the overall operation and management of a retail store. Key responsibilities include:- Supervise, coach and motivate a retail store team alongside the Store Manager to foster a customer-centric culture within the store.- Assist in recruiting, training, scheduling, and evaluating team members to ensure optimal performance with the aim to achieve sales target and drive revenue growth- Provide high levels of customer service by addressing customer inquiries, concerns, and complaints in a timely and professional manner.- Other key responsibilities include: Inventory Management, Visual Merchandising, Staff Training and Development, Safety and Security Compliance.

Sydney, Australia

- Perform business administrative tasks, including purchasing items for store needs, customer support, attending to emails and calls and directing enquiries to the responsible departments as required.- Formulate regular and/or ad hoc sales reports for the Store Managers and Regional Sales Manager using Microsoft Office Suites.- Liaise with both staff and customers for a variety of enquiries.

Sydney, Australia

- Lead morning recovery sessions that consists of stock replenishment, store organisation and delegation of ad hoc tasks to the recovery team.- Maintain standards in merchandise handling, presentation, stock management, loss prevention and all other duties as directed by management.

Sydney, Australia

• Meets company sales goals by utilising sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money. • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations. • Maintains knowledge of current sales and promotions; maintains pricing and marketing standards. • Builds and maintains a solid customer following through building brand loyalty and clienteling. • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. • Participates in visual directives including setting planograms, zone maintenance, and cleaning standard.

Auburn, Australia

• Responsible for serving all food and beverage products with friendly, individualised attention towards each customer• Responsible for educating customers about our premium coffees and teas• The barista fulfills any other duties the store manager, assistant manager or shift supervisor assigns and represents in a professional manner

Bachelor Of Commerce (Bcom), Business Law & International Business

Activities and Societies: Taiwanese Student Association (2013) | Business Association (2013)

Education record

Activities and Societies: Transport Prefect & Peer Support Leader